For the latest details see the dedicated UK Technical Communication Awards website, and Winter issues of Communicator (accessible to ISTC members only).
2018 Award Winners
Award Winner | Entry |
Dunnhumby | dunnhumby user assistance |
Raymarine | LightHouse Advanced Operations Manual |
Zylink | Zylinc unified help |
Hoare Lea | TC Podcast |
2017 Award Winners
Category | Award Winners |
Best use of single sourcing and multi-channel publishing | Vodafone and 3di for Vodafone One Net Information Site entry |
Best business integration | Vodafone and 3di for Vodafone One Net Information Site entry |
Best procedural communication | Daikin Industries Ltd for Humidifying Air Purifier Operation Manual entry |
2017 Merit Winners
Category | Merit Winners |
Best business integration | UA Prototyping Lab comprising: Jody Byrne, Aoife Burckhardt, Octavian Morcov, Laura Denfra Torres, Igor Strelkov for UA Reloaded 17 Conference App entry |
2016 Award Winners
Category | Award Winners |
Best conceptual communication | Jagvir Brar and Hans van der Meij for Designing Video Instruction for Statistics Software entry |
Best procedural communication | Rob Woodgate for How to Scale Documentation entry |
2016 Merit Winners
Category | Merit Winners |
Best conceptual communication | Vodafone and 3di for “Fingertips” video about the One Net Information Site entry |
Best procedural communication | 3di and doc-department for Migraine Simulator Quick Start Guide entry |
2015 award winners
Category | Award Winners |
Best conceptual communication | ECIA and 3di won an award for Best Conceptual Communication for Engineering Construction Industry Association – Productivity Best Practice Guides |
Best procedural communication | Susanne Dahlén, Maria Eklund, and Johan Anglemark won an award for Best Procedural Communication for C-SPY® Debugging Guide for Advanced RISC Machines Ltd’s ARM® |
Best use of video, interaction and multi-media | Gary Appleton won an award for Paragon Help, Paragon System Operation Guide |
Best use of single sourcing and multi-channel publishing | Vertu and 3di won an award for Best Conceptual Communication for Vertu Signature Touch User Guides |
Best product integration | Vertu and 3di won an award for Best product integration with Vertu Accessories User Guides |
2015 merit winners
Entry Title | Merit Awarded to |
CASPER Help | Aidan O’Driscoll, Wayne Craun, Lynda O’Leary, Neil Keefe, Mary McManus |
HP Support Center and Insight Online Help | Aidan O’Driscoll, Wayne Craun, Lynda O’Leary, Neil Keefe, Mary McManus |
REST API Reference | Darryll Whittle |
PHP Agent | Jennifer Huffer |
IT Content Assistance | John Kearney |
2014 winners
Category | Awards Winners |
Overall award winner 2014 | Ruth Howard, from BIOVIA, was Overall award winner 2014 with the Insight Help Center entry. Click here to view the winning entry online. |
Best procedural communication | Jennifer O Neill, from UTC Fire and Security, won an award for Best procedural communication with the Video BU Localisation Guide entry. |
Best use of digital technology | Mercedes Clark-Smith, from Sky IQ, received an award for Best use of digital technology with her Insight Anytime Portal entry. |
Best use of single sourcing and multi-channel publishing | Ruth Howard, from BIOVIA, received an award for Best use of single-sourcing and multi-channel publishing with the Insight Help Center entry. |
2013 winners
Class | Awards Winners |
1. Descriptive | Merit: Carol Colledge, freelance technical writer and editor, for Taxbriefs Professional Adviser’s Factfile (Printed document format) |
2. Instructional | Winner: Andy White from Experian for QAS Clean on Demand User Assistance (Webhelp format) |
2012 winners
Class | Awards Winners |
1. Descriptive | Class did not run |
2. Instructional | Winner: The Foglight Technical Communications team (Dave Truman and Naomi Bower) from Quest Software (now part of Dell) for Foglight eDocs |
2011 winners
Class | Awards Winners |
1. Descriptive | Class did not run |
2. Instructional Sponsored by Component One – Doc-To-Help | Winner: Alison Peck from Clearly Stated for Guide to ROSEGold |
2010 winners
The overall winner was John Dingli from Sage, collecting awards in two classes for Sage Bookkeeping Stage 1 e-Learning (Descriptive Class) and Sage Bookkeeping Stage 2 e-Learning (Instructional Class).
John Chisholm from Publications 2000 won the merit award for Vortex Pro Oil Boiler Installation, Servicing, and User Instructions (Instructional Class), and Sandra Priestley from Camera Dynamics Ltd took the merit award for OConnor Follow Focus User Guide (Instructional Class).
The UK Technical Communication Awards were sponsored by Triview, with the presentation taking place at the Gala Dinner on 22 of September 2010.
Class | Awards Winners |
1. Descriptive Sponsored by Triview | Winner: John Dingli of Sage for Sage Bookkeeping Stage 1 e-Learning |
2. Instructional Sponsored by Triview | Winner: John Dingli from Sage for Sage Bookkeeping Stage 2 e-Learning Merit: John Chisholm of Publications 2000 for Vortex Pro Oil Boiler Installation, Servicing, and User Instructions Merit: Sandra Priestley of Camera Dynamics Ltd for OConnor Follow Focus User Guide |
2009 winners
Class | Awards Winners |
1. Descriptive | Class did not run |
2. Instructional Sponsored by ASL | Winner: Galyna Key from Autodesk for Autodesk Navisworks Manage 2010 Help |
2008 winners
Class | Awards Winners |
1. Descriptive Sponsored by AST | Winner: Owen Flatau of BigHand for BIGHAND3 Technical Requirements |
2. Instructional Sponsored by AST | Winner: Gareth Williams from CODA for CODA 2go Online Help |
2007 winners
Class | Awards Winners |
1. Descriptive Sponsored by Plain Words | Winner: Marian Newell of Newell-Porter for the Commonwealth War Graves Commission’s Technical Services Structural Manual Runner-up: Pascal Kesselmark for the Geberit Product Catalogue |
2. Instructional Sponsored by AST | Winner: Steve Whalley and Brian Morgan from Intervoice for Media Exchange Release 2.0 System Guide Runner-up: Heather Oliver of Nu-Heat Underfloor for Nu-Heat Warm Water Underfloor Heating Installation Manual |
2006 winners
Class | Awards Winners |
1a: Technical information (printed) Sponsored by AST | Winner: JPA Technical Literature for AS35 Insulated Roof & Wall Panels |
1b: Non-technical information (printed) Sponsored by Techscribe | Winner: Roy Sanders of EADS Military Transport Aircraft for A330 MRTT Technical Review Brochure |
2a: Technical information (online) Sponsored by AST | Winner: Helen French of Coda for Coda XML: Web Services Technical Guide |
2b: Non-technical information (online) Sponsored by Plain Words | Winner: Chris Clenton of Royal Bank of Scotland for On-line Process Diagrams |
2005 winners
Class | Awards Winners |
1a: Technical information (printed) Sponsored by AST | Winner: Wendy Coy for Intervoice Runner-up: Jane Hodges for Gazelle Training |
1b: Non-technical information (printed) | No award presented |
2a: Technical information (online) Sponsored by AST | Winner: Fiona McGregor for Paragraphica UK Ltd Runner-up: Janet Basdell for Plain Words |
2b: Non-technical information (online) Sponsored by Plain Words | Winner: Pat Gerwat for CODA plc Runner-up: Pam Nicholl for Waitrose |
2004 winners
Class | Awards Winners |
1a: Technical information (printed) Sponsored by AST | Winner: Dards Computing & Communication for the RMSflowsim User Guide Runner-up: Orbis Technology |
1b: Non-technical information (printed) | No award presented |
2a: Technical information (online) | No award presented |
2b: Non-technical information (online) Sponsored by Mekon | Winner: Plain Words |
For further details see Communicator, Winter 2004 issue (accessible to ISTC members only).