Ed. Marian Newell , ISSN 0308-6925.
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Contents
Features
- Getting the most from customer visits. Developing our understanding of customers’ requirements. Francisco Abedrabbo and Lypp-Tek Khoo-Ellis
- Technical writers and usability work. Arguing that technical communicators can contribute to usability work. Florence Dujardin
- Relationship between ILS and technical communication. Exploring technical communication within Integrated Logistics Support. Tom Nicholas and Velma Parker
- The death of the technical author? Considering whether the traditional role of technical author will disappear. Ellis Pratt
- Creating web-based courses. Designing online programmes that do not depend on tutor support. Ron Blicq
- Preparing winning images for websites. Spicing up your website without slowing it down. Philip Randall
- Choosing the right tools. Discussing an analytical approach to your tool selection process. John Rogers
- Process mapping (part 2 of 3). Running an effective process mapping session. Chris Pearson
- The writing process: planning (part 2 of 4). Exploring the elements that make up the process of technical writing. Damien Braniff
- Cognition and diagrams (part 2 of 2). Discussing the influence of current research in cognitive psychology. Miles Richardson
Regular Columns
- Editorial
- Letters
- President’s Notebook
- ISTC News
- Industry News
- Publishing – Solving your image problems
- Hints for Writers – Forming plurals in English
- International Standards – ISO/IEC 15910:1999
- Book review – Color Harmony: A Guide To Creative Color Combinations
- Translation – A blunt tool for sharp craftsmen?
- Member Profile – Mike Unwalla