
Ed. Marian Newell, ISSN 0953-3699.
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Features
- The magical number: seven +/- two. Questioning the relevance of this rule of thumb to information design. Matthew Ellison
- Adjusting the balance. Exploring the role of flexible working practices in work-life balance. Amanda Bates
- Skills Framework for the Information Age. Standardising the definition of technical communication skills in IT. Ron Mclaren
- User Training with OnDemand. Profiling a project that used this tool to create global training exercises. Dirk Manuel
- Review of MadCap Flare version 1.0.2. Finding out what the latest authoring tool offers for Help designers. Carol Johnston
- David Pogue and the missing manuals. Investigating the best-selling series and the man behind it. Linda Robins and Richard Truscott
- Googling more effectively. Getting the most out of this popular search engine. Paul Beverley
- Soft documentation. Providing up-to-date information for fast-moving software products. Thomas Guest
- Bombproof your CV! Keeping your details pristine during their journey to the recruiter. Dave Cooper
- Mastering master pages: part 1 of 2. Controlling the layout of your FrameMaker document’s pages. Steve Rickaby
Regular Columns
- Editorial
- Letters
- Presidential Address
- ISTC News
- Discussion Group
- Affiliate News
- Industry News
- Indexing – Choose your words carefully
- Editing – What does a proofreader do?
- Illustration – Taking a closer look
- International Standards – ETSI guidelines for user setup and education
- Translation – Taking the pain out of translation
- Member Profile – Poornima Kirloskar-Saini