The back issue of this journal is available to ISTC members as a PDF file (6.65MB).
Features
- Moral rights
SEAN REDMOND
Moral rights are an important adjunct to copyright - ANSI Z535.6 and product safety
MATHEW KUNDINGER
Mistakes in manuals are far more common and can become more costly than design or manufacturing defects - Effective terminology management
ALEX RECKLESS
An overview of the methods, challenges and benefits of managing terminology during authoring and translation - Critical incident communications
WARREN SINGER
Communicating with customers when an incident affects your critical business systems and services - X-Pubs 2008
PAUL BALLARD
An overall impression of the event
JONATHAN PAGE
Points of interest from specific presentations - 60 years of the ISTC
EMMA BAYNE
The story of the production of the ISTC history, a project that has been a long-held ambition of the Institute - 40 years of Communicator
MARIAN NEWELL
Looking back over the life of this journal and recalling those involved in its long publication history - 40 years of technology at work
PAUL RENEHAN
One man’s views on how technology has changed our working lives since 1968 - A better quality of conversation
JAKE SOROFMAN
Structured authoring has a part to play in strengthening the customer relationship that is so vital to competitive advantage - Effective information management
SACHA FEDIER
You must understand your information before you choose a system to manage it - How does your garden grow?
DAVID JONES and RICHARD PINEGER
How to create templates in FrameMaker that contain all the formats required to implement your document design - Locking down document design
STEVE RICKABY
Using a gardening analogy to explore the management of content in Author-it