Ed. Marian Newell, ISSN 0953-3699.
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Contents
Features
- Moral rights. An important adjunct to copyright. Sean Redmond
- ANSI Z535.6 and product safety. Mistakes in manuals are far more common and can become more costly than design or manufacturing defects. Mathew Kundinger
- Effective terminology management. An overview of the methods, challenges and benefits of managing terminology during authoring and translation. Alex Reckless
- Critical incident communications. Communicating with customers when an incident affects your critical business systems and services. Warren Singer
- X-Pubs 2008:
- An overall impression of the event. Paul Ballard
- Points of interest from specific presentations. Jonathan Page
- 60 years of the ISTC. The story of the production of the ISTC history, a project that has been a long-held ambition of the Institute. Emma Bayne
- 40 years of Communicator. Looking back over the life of this journal and recalling those involved in its long publication history. Marian Newell
- 40 years of technology at work. One man’s views on how technology has changed our working lives since 1968. Paul Renehan
- A better quality of conversation. Structured authoring has a part to play in strengthening the customer relationship that is so vital to competitive advantage. Jake Sorofman
- Effective information management. You must understand your information before you choose a system to manage it. Sacha Fedier
- How does your garden grow? How to create templates in FrameMaker that contain all the formats required to implement your document design. David Jones And Richard Pineger
- Locking down document design. Using a gardening analogy to explore the management of content in Author-It. Steve Rickaby
Regular Columns
- Editorial
- Letters
- Presidential Address
- Affiliate News
- Industry News
- Editing – Using commas to avoid ambiguity
- Indexing – Quality control and benefts
- International Standards – Unter den Linden
- Book Review – Wikipatterns by Stewart Mader
- A Day In The Life – Brian Harris