The back issue of this journal is available to ISTC members as a PDF file (6MB).
Features
- Using web analytics for documentation
RACHEL POTTS
Exploring the value of this data in understanding how users interact with a support site - Wake up to terminology management
SOPHIE HURST
Underlining the importance of terminology management throughout global content creation processes - Interactive documentation at BigHand
OWEN FLATAU
The process used to create the award-winning, interactive BigHand3 Technical Requirements document - Benchmarks for high performance
ELLIS PRATT
Cherryleaf’s findings from 21 hours of interviews with UK documentation managers - MadCap Blaze: should Adobe worry?
GEOFF HART
Reviewing this tool for publishing long documents from a topic-based perspective - Creating web demos
J LUZ LATHAM
Thoughts on effective processes when planning web demonstrations using media creating software tools - The ‘quality’ in quality documentation
STEPHEN CRABBE
An outline survey of the characteristics of quality product documentation from technical communication literature - Turning photographs into illustrations
BERT WITSMEER
Describing how to use the phototrace technique to create illustrations in Arbortext IsoDraw/CADprocess - Documenting data centre migrations
WARREN SINGER
Collecting the information needed for successful migration of an IT infrastructure and its applications - Don’t rule out machine translation
ANDREAS DÜRR
How integrating machine translation into conventional workflows can achieve affordable human translations - Conditional text strategies
TERRY SMITH
FrameMaker can process condition tags or attributes using expressions; how these options affect output