Ed. Marian Newell, ISSN 0953-3699.
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Contents
Features
- Using web analytics for documentation. Exploring the value of this data in understanding how users interact with a support site. Rachel Potts
- Wake up to terminology management. Underlining the importance of terminology management throughout global content creation processes. Sophie Hurst
- Interactive documentation at BigHand. The process used to create the award-winning, interactive BigHand3 Technical Requirements document. Owen Flatau
- Benchmarks for high performance. Cherryleaf’s findings from 21 hours of interviews with UK documentation managers. Ellis Pratt
- MadCap Blaze: should Adobe worry? Review of this tool for publishing long documents from a topic-based perspective. Geoff Hart
- Creating web demos. Thoughts on effective processes when planning web demonstrations using media creating software tools. J Luz Latham
- The ‘quality’ in quality documentation. An outline survey of the characteristics of quality product documentation from technical communication literature. Stephen Crabbe
- Turning photographs into illustrations. Describing how to use the phototrace technique to create illustrations in Arbortext IsoDraw/CADprocess. Bert Witsmeer
- Documenting data centre migrations. Collecting the information needed for successful migration of an IT infrastructure and its applications. Warren Singer
- Don’t rule out machine translation. How integrating machine translation into conventional workflows can achieve affordable human translations. Andreas Dürr
- Conditional text strategies. FrameMaker can process condition tags or attributes using expressions; how these options affect output. Terry Smith
Regular Columns
- Editorial
- Letters
- Presidential Address
- ISTC News
- Editing – Problems of quantity
- Book review – Content Management: Bridging the Gap between Theory and Practice by George Pullman and Baotong Gu
- International Standards – News on progress and review opportunities
- A Day In The Life – Steve Rickaby