The back issue of this journal is available to ISTC members as a PDF file (9MB).
- UK Technical Communication Awards 2010
Hear from the The 2010 award winners.
- Winning UK Technical Communication Awards 2010
Explaining the background behind Sage e-Learning’s two award-winning courses.
- The emotion factor in user manuals
The importance of emotion in creating loyal customers.
- What kind of assistance do users need?
MATTHEW ELLISON and JAMES WINDEBANK
Questions that software users typically ask and how they afect user assistance design.
- Getting ahead as a lone author
Professional achievements are hard to come by for lone authors, here are the reasons and best practices.
- Technical Communication UK 2010
PAUL BALLARD and RACHEL POTTS
A review of this year’s event – from the inside – with supporting comments from attendees.
- Challenges and opportunities in localisation
Reflections on the technological challenges and opportunities for the localisation industry.
- Terminology – who cares?
Discusses the subject of terminology in technical translations.
- Is it easy to fnd information in a manual?
Results from an empirical study about search performance in manuals.
- Managing derivative DITA content
Shows how a FrameMaker-inspired DITA management tool can signifcantly reduce delivery times.
- Routes into technical communication
Various members and fellows of the ISTC describe how they came to work in technical communication.
- Common grammatical errors
You may think you’re aware of these errors, but Jean Rollinson highlights these mistakes as she’s seeing them more frequently in manuscripts.
- Real-life dilemmas
Discuss true dilemmas encountered by today’s technical communicators.