Ed. Katherine Judge, ISSN 0953-3699.
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Contents
Features
- Capita’s software services. Using Doc-To-Help for housing management software. Sally Burgess
- Co-operating freelancers. Explaining how a group of freelancers formed a co-operative. Margaret Ranken
- Getting on the wagon. Recognising you are a technical communicator. Andrew Peck
- Ottobock relies on SCHEMA. Reducing their organisation’s translation effort. Arno Schmidt
- Breaking into a speciality market: part 2. Producing API and SDK developer documentation. Ed Marshall
- User guides versus intuitive products. Discussing concerns about the role of technical communicators. Andrew Marlow
- Learning from Mark Twain. Arguing that his writing advice remains timely and relevant today. Stephen Crabbe
- This project is big enough for both of us! Managing documentation projects using Scrum and PRINCE2. John Burns and Allison Sangster
- Avoiding casualties in content delivery. Enhancing content quality and delivery with Flare. Don Rasky
- Choosing the right solution. Working collaboratively to improve productivity and quality. Sandra Priestley, Rob Woods and Peter Li
- Text simplification in crisis management. Presenting Controlled Language for Crisis Management. Irina Temnikova
- Copyright law and technical communications. Applying copyright law to technical communications. Warren Singer
Regular Columns
- Editorial
- Letters
- President’s View
- ISTC News
- Adobe tips – Colum McAndrew
- International Standards – Richard Hodgkinson
- MadCap tips – Matthew Ellison
- Ethical dilemmas – Warren Singer
- Book Review – HTML & CSS (Design and Build Websites) by Jon Duckett. Reviewed by: Pam Coca
- Editing – Ambiguity by Jean Rollinson
- A Day In The Life – Louise Law