The back issue of this journal is available to ISTC members as a PDF file (11MB).
Features
ISTC news
- From the editor
- President’s view
- Online groups
- ISTC Community
- Event news
- Industry news
Articles
- Information design for documentation
Geetha Haridas
Applying information design to satisfy user requirements - Surviving accelerating change
Noz Urbina
Extrapolating from current trends to the future of technical communication - Marketing skills workshop
Jean Rollinson
Improving the marketing of your organisation - Help reading the mediation map…
John Crawley and John Burns
Reflecting on using mediation as a vital tool for a manager - Localising for Brazil, a nation on the rise
Louise Law
Taking a look at the opportunities available - Refocusing on the customer
Michelle Despres
Combining customer experience with Doc-To-Help - Overcoming the ‘fear factor’
Maxwell Hoffmann
Sharing strategies for migrating to XML/DITA - The rise of multi-device learning
Imogen Casebourne and Kayleigh Tanner
Finding out why multi-device learning is on the rise - Responsive design
Neil Perlin
Explaining more about this up-to-date subject
Regular columns
- Adobe tips – Colum McAndrew
- MadCap tips – Matthew Ellison
- Ethical dilemmas – Warren Singer
- Reflections – Andrew Peck
- Editing – Jean Rollinson
- Book review – Pam Coca
- A day in the life – Helen Harbord