Ed. Katherine Judge, ISSN 0953-3699.
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Contents
Features
- To tweet or not to tweet. Reporting on this year’s Technical Communication UK conference. Carol Leahy
- Interactive hypergraphics design. Outlining the web technology of scalable vector graphics. Dave Gardiner
- Beyond PDF: move to smaller screens. Explaining why we should create output for smaller screens. Maxwell Hoffmann
- Video for technical communicators. Discussing length of videos and keeping viewers engaged. Matthew Pierce
- What you’re missing about mobile. Delivering content to mobile is a challenge and an opportunity. Rachel Johnston
- The value of entrenchment. Showing how authors can improve the documentation process. Jamie Measures
- Engaging with customers. Interviewing David Fennell the McAfee Customer Engagement team leader. Fiona Tayler
- The chemist: an unexpected journey. Describing how a desire to get out of a rut led to a whole new career. Robert Pallant
- Reluctant user’s guide to social media. Offering a RUSK to tempt reluctant users into the social media. Theresa Cameron
- Seen to be Lean? Examining the philosophy of Lean and its accompanying tools. Michael Gregson and John Burns
- Learning DITA in three easy steps. Mastering the basics of DITA and XML. Adam Sanyo
- SCENARI publishing chains. Reviewing SCENARI authoring tools. Julien Robert
Regular columns
- From the editor
- President’s View
- Continuous Professional Development
- MadCap tips – Matthew Ellison
- Ethical dilemmas – Warren Singer
- Adobe tips – Colum McAndrew
- Editing – Jean Rollinson
- Book review – Legal Issues in Global Contexts by Kirk St.Amant and Martine Courant Rife. Reviewed by: Andrew Peck
- Reflections – Andrew Peck
- A day in the life – Ginny Critcher