Communicator Winter 2014

The back issue of this journal is available to ISTC members as a PDF file (10MB).

Features

To tweet or not to tweet
Carol Leahy
Reporting on this year’s Technical Communication UK conference
Interactive hypergraphics design
Dave Gardiner
Outlining the web technology of scalable vector graphics
Beyond PDF: move to smaller screens
Maxwell Hoffmann
Explaining why we should create output for smaller screens
Video for technical communicators
Matthew Pierce
Discussing length of videos and keeping viewers engaged
What you’re missing about mobile
Rachel Johnston
Delivering content to mobile is a challenge and an opportunity
The value of entrenchment
Jamie Measures
Showing how authors can improve the documentation process
Engaging with customers
Fiona Tayler
Interviewing David Fennell the McAfee Customer Engagement
team leader
The chemist: an unexpected journey
Robert Pallant
Describing how a desire to get out of a rut led to a whole
new career
Reluctant user’s guide to social media
Theresa Cameron
Offering a RUSK to tempt reluctant users into the social media
Seen to be Lean?
Michael Gregson and John Burns
Examining the philosophy of Lean and its accompanying tools
Learning DITA in three easy steps
Adam Sanyo
Mastering the basics of DITA and XML
SCENARI publishing chains
Julien Robert
Reviewing SCENARI authoring tools