Communicator Spring 2015

The back issue of this journal is available to ISTC members as a PDF file (10MB) as is the Supplement (3MB).

Features

Still getting things done
Karen Mardahl
Enjoying your job through getting things done
Writing in agile environments
Andrew Westfold
Discussing his experiences of the agile development methodology
Engaging with customers: part 2
Fiona Tayler and David Fennell
Speaking about the McAfee Customer Engagement initiative
Virtual user engagement
Toni Ressaire
Sharing how a virtual experience can mimic real life
Virtual reality in games
Keith Judge
Looking at how virtual reality is advancing the games industry
Communicating with a global team
Geetha Haridas
Tips for communicating and collaborating with a global project team
Flare 11: reinventing the industry, again
Patrick Calnan
Reviewing the latest release
Creating videos: tips and tricks
Ellis Pratt
Creating videos for technical communication and e-learning
Technical communicators and throwers
Claire Wood
Examining the techniques athletics plays in management
Visualising online help topics
Dave Gardiner
Visual interface design
Taming the information scavenger hunt
Cheryl Landes
Findability is the key
Learning while doing: training review
Jenni Ajderian
Reviewing and reflecting on a technical communication course
The new vital statistic!
Michael Gregson and John Burns
Improving processes with Six Sigma methodology
Scapple: making notes
Linda Robins
Getting your ideas down, then making your connections
New perspectives for software help
Jochen Marczinzik
Developing free local help for the modern era

From the editor
Katherine Judge, ISTC
The value of technical communication
Alison Peck, ISTC President
Stating why it is more important than ever to ensure that others appreciate the value we bring.
Helping organisations grow
Rachel Potts, 3di Information Solutions and Roger Hart, Red Gate Software
Exploring three ways that technical communication helps organisations achieve their aspirations for growth.
The need for speed
Carol Leahy, Siemens
Suggesting that the cacophony of information available today makes our services even more valuable.
Dedicated technical communicators
Malcolm Wallace, CD-adapco
Explaining why you should have specialised technical communicators working in your organisation.
Less time, less text
Maxwell Hoffmann, Adobe
Sharing strategies for reducing content to match diminished attention spans.

This issue is accompanied by an insert and bellyband from MadCap Software.