The back issue of this journal is available to ISTC members as a PDF file (17MB).
This issue was accompanied by a bellyband and insert from Adobe Systems Incorporated.
Features
ISTC news
- From the editor
- President’s view
- Horace Hockley Award winner – Peter Anghelides
- UK Technical Communication Award news
- ISTC International news
- Event news
- Business affiliates
- Your ISTC directory
Articles
- Merrily on my way becoming an expert
Katrina Butler
Sharing her experience of this year’s Technical Communication UK (TCUK) conference. - Eliminating support tickets
Simon Anstey
Making customers happy by working with support to show the business value of documentation. - Aligning academic and work practices
Meredith Singleton
Proposing an alternative to long-standing individualised feedback practices in the technical communication classroom. - Strengthening the connection
Sabine Kamprowski
Explaining the many advantages about the new connection between Doc-To-Help 4 to Word - Instructional design and e-learning
Sally Haywood
Is Instructional design and e-learning for me? Sally Haywood shares her experiences and gives explanations of the roles. - Information design summer school
Ann Sharman
Describing a mind-changing week full of learning, inspiration and fantastic people. - Which working style is right for me?
Glyn Turk
Weighing up the pros and cons of a permanent position or contract work is a dilemma - Why medtech needs techcomm expertise
Siobhán Ní Chatháin
Exploring the potential contribution of technical communicators to medtech documentation, and the usability pay-offs. - An introduction to
nanotechnology
Warren Singer
Introducing nanotechnology to technical communicators and explaining its relevance - jQuery plugins for enhancing web content
Scott DeLoach
Sharing five favourite jQuery scripts for enhancing web content. - Backspace to the future
Raymond Eion Gillespie
Looking into whether we should go back to using text editors. - Document content and manipulation
Mike Mee
Changing your document’s content using Word macros.
Regular columns
- Book review – Alphabetical by Michael Rosen. Reviewed by Jean Rollinson.
- Adobe tips – Jake Cahill
- Reflections – Tina Hoffmann
- MadCap tips – Matthew Ellison
- Ethical dilemmas – Warren Singer
- Book review – MadCap Flare 12 Developer’s Guide by Scott DeLoach. Reviewed by Jack DeLand.
- Editing – Jean Rollinson