Ed. Katherine Judge, ISSN 0953-3699.
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This issue was accompanied by a bellyband and insert from MadCap Software.
Contents
Features
- Creating dyslexia-friendly documents. Suggesting ways to make content more accessible for those with reading difficulties. Robert Pallant
- Are the bots taking over user assistance? Explaining that chatbots are emerging as a communication medium between business and users. Toni Byrd-Ressaire
- Can your bot chat in another language? Creating chatbots for multiple languages. Can your bot chat in Chinese, Czech or Chuvash? Arle Lommel
- Before #MeToo. Reminiscing at some historic company material and wondering if her viewpoint has changed over the years. Lois Wakeman
- The successful fraud. Enlightening you as to why you deserve to be there if you have ever felt like a fraud in your current employment position. Chris Hester
- Arrays, arrays and more arrays: part 2. Love them or loathe them, you and VBA need them! Mike Mee
- Captivating content for the digital era. Beyond the book. Looking at the possibilities for creating interactive content for the digital generation, and beyond. Andrew Mills
- Who is Jack Smith? From music to the ISTC to rifles, Jack Smith’s life is explained and his technical illustrations are shown. Jack Smith
Regular columns
- From the editor
- President’s view
- UK Technical Communication news
- ISTC website news
- TCUK 2019 news
- Event news
- Controlled language – Mike Unwalla
- Adobe tips – Bernard Aschwanden
- MadCap tips – Matthew Ellison
- Ethical dilemmas – Warren Singer
- Book review – The Essentials of Technical Communication by Elizabeth Tebeaux and Sam Dragga. Reviewed by John Revington.
- Book review – Write On! by Martin Gurdon. Reviewed by Helen Harbord.
- Editing – Jean Rollinson
- A day in the life – Nissa Dann