The back issue of this journal is available to ISTC members as a PDF file.
This issue was accompanied by a bellyband and insert from Adobe Systems Incorporated.
ISTC news
- From the editor
- Horace Hockley Award 2019
- ISTC groups and online
- ISTC directory
- Letters from readers
- Member news
- Mike Austin Award 2019
- President’s view
- UK Technical Communication Awards 2020
Articles
- 10 reasons why I’m glad I attended
Tina Hoffmann
Reviewing the TCUK 2019 conference with the theme ‘10’. - Using viusals to support e-learning
Helen Hill
Giving advice on the reasons for using visuals and the different types of visuals that can be used in e-learning. - Inspire with comics
Joaquim Baptista
Describing why and how you could use comics within technical communication. - The introvert in the workplace
Ben Woelk
Explaining how introverts can become influencers and leaders. - Social media: an ally in ticket deflection
Alice Otero
Telling the story of how she used blog posts and a community to reduce the number of customer tickets for her product. - Excellent UI text
Katja McLaughlin
Advising technical communicators how they can improve user interface text. - Intelligent content experience
Maxwell Hoffmann
Listening to customer data and matching structured content with real-time, contextually relevant content. - Team collaboration in Paligo
Craig Wright
Taking a look at the new review and contribution features in Paligo’s latest release. - Introduction to mobile networks
Warren Singer
Introducing the technology behind modern mobile phone networks and their relevance to technical communicators. - At the VBA crossroads …where next?
Mike Mee
Which road do we take now?
Regular columns
The back issue of this journal is available to ISTC members as a PDF file.
This issue was accompanied by a bellyband and insert from Adobe Systems Incorporated.
ISTC news
- From the editor
- Horace Hockley Award 2019
- ISTC groups and online
- ISTC directory
- Letters from readers
- Member news
- Mike Austin Award 2019
- President’s view
- UK Technical Communication Awards 2020
Articles
- 10 reasons why I’m glad I attended
Tina Hoffmann
Reviewing the TCUK 2019 conference with the theme ‘10’. - Using viusals to support e-learning
Helen Hill
Giving advice on the reasons for using visuals and the different types of visuals that can be used in e-learning. - Inspire with comics
Joaquim Baptista
Describing why and how you could use comics within technical communication. - The introvert in the workplace
Ben Woelk
Explaining how introverts can become influencers and leaders. - Social media: an ally in ticket deflection
Alice Otero
Telling the story of how she used blog posts and a community to reduce the number of customer tickets for her product. - Excellent UI text
Katja McLaughlin
Advising technical communicators how they can improve user interface text. - Intelligent content experience
Maxwell Hoffmann
Listening to customer data and matching structured content with real-time, contextually relevant content. - Team collaboration in Paligo
Craig Wright
Taking a look at the new review and contribution features in Paligo’s latest release. - Introduction to mobile networks
Warren Singer
Introducing the technology behind modern mobile phone networks and their relevance to technical communicators. - At the VBA crossroads …where next?
Mike Mee
Which road do we take now?
Regular columns
ISTC news
- From the editor
- Horace Hockley Award 2019
- ISTC groups and online
- ISTC directory
- Letters from readers
- Member news
- Mike Austin Award 2019
- President’s view
- UK Technical Communication Awards 2020
Articles
- 10 reasons why I’m glad I attended
Tina Hoffmann
Reviewing the TCUK 2019 conference with the theme ‘10’. - Using viusals to support e-learning
Helen Hill
Giving advice on the reasons for using visuals and the different types of visuals that can be used in e-learning. - Inspire with comics
Joaquim Baptista
Describing why and how you could use comics within technical communication. - The introvert in the workplace
Ben Woelk
Explaining how introverts can become influencers and leaders. - Social media: an ally in ticket deflection
Alice Otero
Telling the story of how she used blog posts and a community to reduce the number of customer tickets for her product. - Excellent UI text
Katja McLaughlin
Advising technical communicators how they can improve user interface text. - Intelligent content experience
Maxwell Hoffmann
Listening to customer data and matching structured content with real-time, contextually relevant content. - Team collaboration in Paligo
Craig Wright
Taking a look at the new review and contribution features in Paligo’s latest release. - Introduction to mobile networks
Warren Singer
Introducing the technology behind modern mobile phone networks and their relevance to technical communicators. - At the VBA crossroads …where next?
Mike Mee
Which road do we take now?
Regular columns
- Ethical dilemmas – Warren Singer
- MadCap tips – Matthew Ellison
- Book review – Creating Intelligent Content with Lightweight DITA. Reviewed by Michael Hopwood.
- Content design – Robert Scott-Norton
- A day in the life – Georgie Page
- Editing – Jean Rollinson