Ed. Katherine Judge, ISSN 0953-3699.
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This issue was accompanied by a bellyband and insert from Adobe Systems Incorporated.
Contents
Features
- 10 reasons why I’m glad I attended. Reviewing the TCUK 2019 conference with the theme ‘10’. Tina Hoffmann
- Using viusals to support e-learning. Giving advice on the reasons for using visuals and the different types of visuals that can be used in e-learning. Helen Hill
- Inspire with comics. Describing why and how you could use comics within technical communication. Joaquim Baptista
- The introvert in the workplace. Explaining how introverts can become influencers and leaders. Ben Woelk
- Social media: an ally in ticket deflection. Telling the story of how she used blog posts and a community to reduce the number of customer tickets for her product. Alice Otero
- Excellent UI text. Advising technical communicators how they can improve user interface text. Katja McLaughlin
- Intelligent content experience. Listening to customer data and matching structured content with real-time, contextually relevant content. Maxwell Hoffmann
- Team collaboration in Paligo. Taking a look at the new review and contribution features in Paligo’s latest release. Craig Wright
- Introduction to mobile networks. Introducing the technology behind modern mobile phone networks and their relevance to technical communicators. Warren Singer
- At the VBA crossroads …where next? Which road do we take now? Mike Mee
Regular columns
- From the editor
- Horace Hockley Award 2019
- Mike Austin Award 2019
- President’s view
- UK Technical Communication Awards 2020
- Ethical dilemmas – Warren Singer
- MadCap tips – Matthew Ellison
- Book review – Creating Intelligent Content with Lightweight DITA. Reviewed by Michael Hopwood.
- Content design – Robert Scott-Norton
- A day in the life – Georgie Page
- Editing – Jean Rollinson