The back issue of this journal is available to ISTC members as a PDF file. This issue was accompanied by a bellyband and insert from MadCap Software.
Features
ISTC news
- From the editor
- President’s view
- UK Technical Communication Award news
- Vote for your favourite Communicator article 2020
- Mentoring
- ISTC Survey
- ISTC groups and online
- Your ISTC directory
Articles
- Working from home with success
Maxwell Hoffmann
Sharing many years of experience, this article includes tips on how remote work can be very rewarding, and how you can develop transportable skills. - Move your learning online
Helen Hill
Helping you consider what to include in your e-learning content by using e-learning methodology. - Empathy and experience
Mark Monaghan
Discussing how empathy, experience and knowing your colleagues and audience and improve your documentation - Content modelling for conversation design
Toni Ressaire
Taking you through the process of structuring unstructured human-machine conversation. - Soft skills in the virtual workplace
CJ Walker
Communicating tips and explaining how soft skills differ when you work from home instead of going to an office. - On becoming a technical communicator
Joaquim Baptista
Imparting the author’s beliefs and experience with a class of professionals studying to break into technical communication. - 6 Cs of technical communication
Jyotika R Mehra
Providing an overview for using the guidelines to design and develop technical content for software/hardware manuals and related guides. - Documentation as a Product Assistant
Philip Larsen
Describing how MATE reinvented their product documentation using a Product Assistant solution from Layerise. - IR35
Warren Singer
Explaining the implications of IR35 for UK contractors working through intermediaries. - S1000D for the Amphibious Battalion
Jenny Jansson and Mats Broberg
Part 2 of the case study about implementing the S1000D standard. Published in two parts.
Regular columns
- MadCap tips – Matthew Ellison
- Ethical dilemmas – Warren Singer
- Content design – Robert Scott-Norton
- Book review – Oxford Guide to Plain English: Fifth Edition. Reviewed by Warren Singer.
- A day in the life – Claire Walsh
- Editing – Jean Rollinson