Ed. Katherine Judge, ISSN 0953-3699.
Logged in members can download this issue in PDF format.
This issue was accompanied by a bellyband and insert from MadCap Software.
Contents
Features
- Working from home with success. Sharing many years of experience, this article includes tips on how remote work can be very rewarding, and how you can develop transportable skills. Maxwell Hoffmann
- Move your learning online. Helping you consider what to include in your e-learning content by using e-learning methodology. Helen Hill
- Empathy and experience. Discussing how empathy, experience and knowing your colleagues and audience and improve your documentation. Mark Monaghan
- Content modelling for conversation design. Taking you through the process of structuring unstructured human-machine conversation. Toni Ressaire
- Soft skills in the virtual workplace. Communicating tips and explaining how soft skills differ when you work from home instead of going to an office. CJ Walker
- On becoming a technical communicator. Imparting the author’s beliefs and experience with a class of professionals studying to break into technical communication. Joaquim Baptista
- 6 Cs of technical communication. Providing an overview for using the guidelines to design and develop technical content for software/hardware manuals and related guides. Jyotika R Mehra
- Documentation as a Product Assistant. Describing how MATE reinvented their product documentation using a Product Assistant solution from Layerise. Philip Larsen
- IR35. Explaining the implications of IR35 for UK contractors working through intermediaries. Warren Singer
- S1000D for the Amphibious Battalion. Part 2 of the case study about implementing the S1000D standard. Published in two parts. Jenny Jansson and Mats Broberg
Regular columns
- From the editor
- President’s view
- UK Technical Communication Award news
- Vote for your favourite Communicator article 2020
- Mentoring
- ISTC Survey
- MadCap tips – Matthew Ellison
- Ethical dilemmas – Warren Singer
- Content design – Robert Scott-Norton
- Book review – Oxford Guide to Plain English: Fifth Edition. Reviewed by Warren Singer.
- A day in the life – Claire Walsh
- Editing – Jean Rollinson