Ed. Katherine Judge, ISSN 0953-3699.
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This issue was accompanied by a bellyband and insert from MadCap Software.
Contents
Features
- Delivering engaging web-based training. Describing his experience of presenting via the web and passing on tips. Matthew Ellison
- Moving classroom training online. Sharing what Cherryleaf and others are doing to deliver classroom training online. Ellis Pratt
- Principles of eLearning. Providing an overview of the principles of eLearning. Warren Singer
- Transforming classroom materials. Imparting tips for transforming face-to-face materials into online and blended learning. Helen Hill
- An introduction to Storyline Articulate 360. Explaining how to use Storyline Articulate 3360 to create eLearning content. Warren Singer
- Adapting to our new normal. Developing a list of tips for working from home. Is this the new normal? T. Villas Boas
- The business of terminology. Clarifying why it is important to understand the factors that impact terminology management in organisations. Jennifer O Neill
- Learning and training glossary
- MadCap Flare 2020. Reviewing the latest release of MadCap Software. An update of many delights. Nita Beck
- Review of HelpXplain. Exploring a new product for creating infographics and screencasts. Matthew Ellison
- ‘10′ types of people in this world …those who write documentation and those who don’t. Andrea Szöllössi
- Support, customer experience and docs. Collaborating with different parts of your organisation through communicating effectively when documenting software. Joanna Suau
- API glossary
- Developer documentation trends. Analysing how developer documentation trends differ from general technical communication trends. Tom Johnson
Regular columns
- From the editor
- President’s view
- Mentoring
- A day in the life – James Bartley
- Book review – Effective onscreen editing: new tools for an old profession by Geoff Hart. Reviewed by Linda Robins.
- Content design – Robert Scott-Norton
- Editing – Jean Rollinson
- Ethical dilemmas – Warren Singer
- MadCap tips – Matthew Ellison