The back issue of this journal is available to ISTC members as a PDF file.
This issue was accompanied by a bellyband and insert from MadCap Software.
Features
ISTC news
- From the editor
- President’s view
- Mentoring
- ISTC groups and online
- Your ISTC directory
Articles
- Delivering engaging web-based training
Matthew Ellison
Describing his experience of presenting via the web and passing on tips. - Moving classroom training online
Ellis Pratt
Sharing what Cherryleaf and others are doing to deliver classroom training online. - Principles of eLearning
Warren Singer
Providing an overview of the principles of eLearning - Transforming classroom materials
Helen Hill
Imparting tips for transforming face-to-face materials into online and blended learning. - An introduction to Storyline Articulate 360
Warren Singer
Explaining how to use Storyline Articulate 3360 to create eLearning content. - Adapting to our new normal
T. Villas Boas
Developing a list of tips for working from home. Is this the new normal? - The business of terminology
Jennifer O Neill
Clarifying why it is important to understand the factors that impact terminology management in organisations. - Learning and training glossary
- MadCap Flare 2020
Nita Beck
Reviewing the latest release of MadCap Software. An update of many delights. - Review of HelpXplain
Matthew Ellison
Exploring a new product for creating infographics and screencasts. - 10 types of people in this world
Andrea Szöllössi
…those who write documentation and those who don’t. - Support, customer experience and docs
Joanna Suau
Collaborating with different parts of your organisation through communicating effectively when documenting software. - API glossary
- Developer documentation trends
Tom Johnson
Analysing how developer documentation trends differ from general technical communication trends.
Regular columns
- A day in the life – James Bartley
- Book review – Effective onscreen editing: new tools for an old profession by Geoff Hart. Reviewed by Linda Robins.
- Content design – Robert Scott-Norton
- Editing – Jean Rollinson
- Ethical dilemmas – Warren Singer
- MadCap tips – Matthew Ellison