Article Index by Surname

This is a list of all articles from Spring 2004 to Autumn 2025 sorted by surname.

3di

• 3di acquires TIS client profile Autumn 2013

A. McMurrey, David

• Cruising for nontextual Possibilities Spring 2022

Abbott, Elaine

• Creating graphics with localisation in mind Summer 2010

Abedrabbo, Francisco

• Getting the most from customer visits Summer 2004

Abel, Scott

• XML authoring: coming to a desk near you Summer 2008

Adamjee, Riyaz

• Help goes mobile at CCC Autumn 2011

Adobe

• Multi-channel, rich, and social Winter 2011 special supplement

Ajderian, Jenni

• Learning while doing: training review Spring 2015

Albano, Manuele

• His career journey into technical communication Autumn 2023

Aldis, Margaret

• Turning the tables on Microsoft Word Spring 2004
• Having a field day Autumn 2004

Al-Hassan, Nasara

• Clarify not simplify Summer 2021

Altuent

• Altuent’s Commitment to Developing Content Professionals Autumn 2025

Amandola, Elena

• Local area groups for technical communicators Spring 2010

Amarakoon, Oshadee

• Technical documentation for the LPG filling industry Winter 2019

Anghelides, Peter

• Horace Hockley Award 2016: Peter Anghelides Winter 2016

Anne Bailie, Rahel

• Thinking about the future Autumn 2025

Anstey, Simon

• Eliminating support tickets Winter 2016

Appleton, Gary

• Best use of video, interaction and multi-media Winter 2015

Argondizzo, Peter

• Review of MadCap Lingo Version 8 Winter 2013

Armfield, Graham

• WordPress and accessible websites Summer 2013 special supplement

Aschwanden, Bernard

• FrameMaker 7.2: what’s the real deal? Spring 2006
• FrameMaker 8 review Winter 2007
• Solving the content paradox: less is more Spring 2017
• Template level paragraph setup Spring 2019
• Unlock the business value of your content Summer 2019
• Back to school: tips and tricks for authors! Autumn 2019
• Ask yourself… what (content strategy workflow) would MacGyver use? Winter 2019

Ashworth, Margaret

• The death of sub-editing Spring 2017

Atherton, Chris

• What and where? Spring 2011

Atherton, Tony

• Technical Report Writing and Style Guide Winter 2023

Augustine, Nidhi

• Learning and Networking: TCUK23 Winter 2023

Auty, Fiona

• Beyond the bouncing bomb Spring 2007

Azulay, Tia

• Can your writers decode English? Winter 2005

B de la Serna-Lopez, Maria

• Learning new concepts online Summer 2024
• Sharing my impressions as a student Spring 2025

Bacon, Josephine

• American versus British English Spring 2007

Badde, Gerta

• Built on air? Built on a rock! Spring 2014 special supplement

Bahruth, Carol

• IBM® z/OS® Container Platform (zOSCP) Winter 2024

Bailey, David

• Developing an inclusive intranet Summer 2005
• A brief description of my Presentation at TCUK23 Winter 2023
• Getting past the fear Spring 2025
• Adapting to changes Summer 2025

Bailie, Rahel

• soap! 2015. The soap! conference: making a clean start Winter 2015
• Meeting the challenge of Omnichannel Spring 2019
• Horace Hockley Award 2019: Rahel Anne Bailie Winter 2019

Bainbridge, Lyn

• X-Pubs 2006 Autumn 2006

Baker, Paul

• The Americanisation of the English Language Winter 2018

Balaji, Banurekha

• Creating engaging and well-structured training content Summer 2024

Ballard, Paul

• Visualising the future Spring 2004
• News from the ISTC Marketing Steering Group Autumn 2004
• ISTC Conference 2008 Spring 2008
• X-Pubs 2008 Autumn 2008
• Marketing Winter 2008
• Technical Communication UK 2009 Spring 2009
• Presidential address Winter 2010
• Technical Communication UK 2010 Winter 2010
• Presidential address Spring 2011
• Presidential address Summer 2011
• Presidential address Autumn 2011
• Presidential address Winter 2011
• Horace Hockley Award 2011: Tony Self Winter 2011
• President’s view Spring 2012
• President’s view Summer 2012
• President’s view Autumn 2012
• Horace Hockley Award 2012: John Haynes Winter 2012
• President’s view Winter 2012
• Mike Austin Award 2012: Margaret Aldis Winter 2012
• President’s view Spring 2013
• President’s view Summer 2013
• President’s view Autumn 2013
• President’s view Winter 2013
• President’s view Spring 2014
• Localisation will help you export and grow Spring 2014 special supplement
• President’s view Summer 2014
• President’s view Autumn 2014
• 3di team proud triple winners of UK TC Awards Winter 2015
• 3di wins two UK TC Awards 2017 Winter 2017
• Mike Austin Award 2017: Paul Ballard Winter 2017
• Guidelines for eLearning localisation Spring 2018
• UK Technical Communication Awards 2018 Summer 2018
• UK Technical Communication Awards 2019 Spring 2019
• UK Technical Communication Awards 2019 Winners Winter 2019
• The Globots are coming Summer 2021

Baptista, Joaquim

• Inspire with comics Winter 2019
• On becoming a technical communicator Summer 2020
• Describing a large and complex business with systematic completeness and detail Summer 2023
• Sharing his beliefs and experience with a class of professionals studying to break into technical communication Summer 2025
• Sharing my personal experience Autumn 2025

Barber, Alice

• Dissections in At-Bristol Science Centre Autumn 2016 special supplement

Bardez, Jean-Paul

• Mobile devices and documentation Winter 2013
• TCeurope Colloquium 2014 Our Core Skills Summer 2014
• Training in verbal skills Autumn 2014

Barlow, Liz

• The trader’s trinity Spring 2021

Barratt, Phillip

• Destruct or construct your variants? Autumn 2009

Barter, Kay

• A journey of discovery Summer 2008

Bartley, James

• An editor’s view Autumn 2020
• President’s View Autumn 2025

Barwick, Don

• UA Europe 2015 comes to Southampton Autumn 2015
• Harrogate hosts European User Assistance Autumn 2017

Bass, Scott

• A ‘Flare’ for translation Spring 2011

Basting, Monica

• Localisation, localisation, localisation Spring 2006

Bates, Amanda

• Adjusting the balance Summer 2006

Bayne, Emma

• Obituary: Frederick Arthur Sowan 1914-2006 Winter 2006
• Images only: where illustrations rule Summer 2007
• 60 years of the ISTC Autumn 2008
• The ISTC 2011 Survey Spring 2011
• Obituary: Cyril Windust 1915-2011 Summer 2011
• Results of the 2012 survey Summer 2012
• FTI conference celebrated 50 years Summer 2014
• Swedish technical communication – TIC Summer 2014
• BOTI Autumn 2014
• FTI conference 2016: some reflections Summer 2016

Beaumont, Malcolm

• Trooping the colours by Hideaki Chijiiwa Summer 2004
• Insights on websites by Patrick J Lynch and Sarah Horton Autumn 2004
• Focus on a freelance project Autumn 2005

Beck, Nita

• MadWorld 2016: He said, She said Autumn 2016
• MadCap Flare 2020 Autumn 2020

Belli, Cristina

• Branching out into content strategy Spring 2017

Bendel, John

• Localisation will help you export and grow Spring 2014 special supplement

Bender, Stuart

• Hats off to user experience Autumn 2012

Bergstrom, Michael

• The great STE myth Winter 2018
• An opinion piece Spring 2023

Berland, Sabine

• Streamline your online help Summer 2021

Best, Les

• Get ready for the good times Spring 2004
• News from the ISTC Council Summer 2004
• Ambitious plans for 2005 Winter 2004
• Membership marketing remains key priority Spring 2005
• New initiatives for growth and expansion Summer 2005
• Preparing the new Arts & Mem Autumn 2005
• Mike Austin Award 2006: Les Best Winter 2006

Betts, Rob

• Wycliffe Associates’ EasyEnglish Spring 2005

Beun, Eline

• Terminology management in focus Spring 2006

Beverley, Paul

• Googling more effectively Summer 2006
• Improving consistency Spring 2010
• Word macros to help wordsmiths Spring 2011

Bier, Nils

• Scroll add-ons for Confluence Autumn 2014
• Agile content development in practice Spring 2016

Birn-Pratt, Dominic

• Same wine, different label? Autumn 2018 special supplement

Blackwell, John

• Scientific writing Spring 2014

Bleiel, Nicky

• Laying the foundations for success Summer 2010

Blicq, Ron

• Creating web-based courses Summer 2004
• Add drama to your writing Autumn 2005
• Justifications: objective or subjective Winter 2007
• Developing scripts for ‘Round Table Theatre’ Winter 2011

Block, Martin

• Conference 2005: a delegate’s perspective Winter 2005
• The office worker’s survival guide Spring 2007
• Coping with redundancy Spring 2008
• More pictures, fewer words Spring 2011
• Creating narrated videos for software Spring 2014

Bochenek, Michal

• UK TC Merit Awards: How To Invest In Quality Winter 2022

Bollen, Anton

• SUI: revolutionising graphic effects Summer 2019

Bonsignore, Alisa

• The value of a polymath communicator Summer 2019

Bos, Michael

• Service 4.0 and restful sleep Summer 2018

Botkin, Katie

• 17th Localization World focuses on the future Autumn 2011
• Localization World Dublin 2014 Autumn 2014
• Localization World Berlin 2015 Autumn 2015

Bower, Naomi

• Foglight Technical Communications wins an award Winter 2012

Brandon, Laura

• Latest in localisation trends at GALA 2012 Summer 2012

Braniff, Damien

• The writing process: research Spring 2004
• The writing process: planning Summer 2004
• The writing process: writing Autumn 2004
• The writing process: evaluation Winter 2004
• Technical Communication by Mike Markel Spring 2007
• Science and Technical Writing by Philip Rubens Winter 2009
• Every Page is Page One by Mark Baker Summer 2015
• Grumpy old technical author Winter 2015

Brar, Jagvir

• Best Conceptual Communication Winter 2016

Braster, Berry

• Controlled language spreads its wings Winter 2008

Brian, Gavin

• Can you communicate music visually? Winter 2021
• User Guides, Manuals and Technical Writing by Adrian Wallwork Spring 2022

Brice, James

• Open source – the TC perspective Winter 2008
• Content Management: Bridging the Gap between Theory and Practice edited by George Pullman and Baotong Gu Spring 2009
• The origins of the web CMS Summer 2009
• Selecting a web CMS Autumn 2009
• Deploying a web CMS Winter 2009

Bridgman, Aaron

• The world of analytical engineering Winter 2015

Briggs, Tom

• Science is ageless Autumn 2016 special supplement
• Count on it Spring 2017

Broberg, Mats

• S1000D for the Amphibious Battalion Spring 2020
• S1000D for the Amphibious Battalion Part 2 Summer 2020

Bronks, Jeff

• Local area groups Autumn 2010

Brooker, Nick

• Not just a matter of perspective Autumn 2005

Broome, Grant

• Are my documents accessible? Summer 2013 special supplement

Brown, Tanya

• Crafting Docs for Success: An End-to-End Approach to Developer Documentation by Diana Lakatos Summer 2024

Bullivant, Alasdair

• Burning the stories at both ends? Autumn 2012

Bulpitt, Neil

• A beautiful swan Summer 2021

Burgess, Sally

• Capita’s software services Winter 2012

Burns, John

• Learning Objects and the SCORM Spring 2004
• A scrum without the opposition? Spring 2012
• Getting your stories straight! Summer 2012
• Burning the stories at both ends? Autumn 2012
• This project is big enough for both of us! Winter 2012
• Please take your place in the queue! Spring 2013
• Permission to abstain from decisions! Summer 2013
• Time to manage projects dynamically!! Autumn 2013
• Tenants of the DSDM framework… Winter 2013
• Seconds out…sprint one Spring 2014
• Help reading the mediation map… Summer 2014
• Facilitate towards agreement Autumn 2014
• Seen to be Lean? Winter 2014
• The new vital statistic! Spring 2015
• The power of two! Summer 2015
• The tools of choice Autumn 2015
• Mediating towards agreement and closure Winter 2015
• Seeing a new bigger picture? Summer 2016
• Flow-motion: OBASHI and digital flow Spring 2017

Burt, Candice

• Plain language approaches and examples Spring 2018

Butler, Katrina

• Technical Communication UK 2016: Merrily on my way to becoming an expert! Winter 2016

Butler, Simon

• Member profile – Simon Butler Summer 2005
• ISTC website Summer 2006
• Developing the new ISTC website Autumn 2006
• Incoming presidential address Winter 2007
• Presidential address Spring 2008
• Presidential address Summer 2008
• Presidential address Autumn 2008
• Presidential address Winter 2008
• Presidential address Spring 2009
• Presidential address Summer 2009
• Presidential address Autumn 2009
• ISTC introduces Junior Member grade Autumn 2009
• Presidential address Winter 2009
• Presidential address Spring 2010
• Presidential address Summer 2010
• Presidential address Autumn 2010

Byrne, Jody

• Does usability have to be so complicated? Winter 2004
• UA Reloaded 17 app honoured at UKTC 2017 Winter 2017

Cahill, Jake

• Scripting in Adobe InDesign Winter 2016
• Find me a match Spring 2017
• Translating InDesign content Summer 2017
• Taking advantage of translation software Autumn 2017
• Arabic content in Adobe InDesign Autumn 2017
• Managing terminology with term checker Autumn 2018

Caley, Amanda

• Plan your route before setting out Spring 2007
• Review of Author-it 5 Spring 2008
• Author-it 5.2 Summer 2009
• Can e-learning replace a user guide? Summer 2011

Calnan, Patrick

• Flare 11: reinventing the industry, again Spring 2015
• MadWorld 2016: He said, She said Autumn 2016

Cameron, Theresa

• TCeurope Colloquium 2008 Summer 2008
• ISTC leads The Institute the INTECOM revival Autumn 2008
• International Winter 2008
• TCeurope 9th Colloquium: a charm offensive Summer 2009
• TCeurope launches new website Autumn 2009
• A guide for inducing dreams Spring 2010
• PerfectIt – a step in the right direction Spring 2011
• France: Science and Curiosities Exhibition Summer 2011
• Celebrating technical illustration Autumn 2011
• Theresa Cameron gets the best out of any situation Spring 2012
• Elusive English Autumn 2013
• Reluctant user’s guide to social media Winter 2014
• Mike Austin Award 2015: Theresa Cameron Winter 2015

Campbell, Barry

• Rapid Instructional Design: Learning ID Fast and Right by George M Piskurich Winter 2007

Casal-Gimenez, José

• Please take your place in the queue! Spring 2013

Casebourne, Imogen

• Getting started with mobile learning Summer 2012
• The rise of multi-device learning Summer 2014
• Going down memory lane Autumn 2021

Cawood, Malcolm

• How work gets done Autumn 2013

Chen ‘Erin’ Zhang, Yi

• IBM® z/OS® Container Platform (zOSCP) Winter 2024

Chesley, Amelia

• Technical Editing by Carolyn D Rude and Angela Eaton Spring 2012

Chin, Richard

• Authoring/Translation in the Life Sciences Spring 2010

Christensen, Homer

• Exploring possibilities using Flare 12 Summer 2016

Civin, Roman

• DTP source improvements Autumn 2010

Clabon, Tim

• Green Technology Spring 2016
• Communication – naturally Summer 2016
• Engaging the public Autumn 2016 special supplement

Clark, Michael

• Seeing a slow crash Autumn 2025

Clarke, Michèle

• May, might and can Winter 2006

Clark-Smith, Mercedes

• Sky IQ wins best use of digital technology award Winter 2014

Claussen, Charlotte

• How to Get Started as a Technical Writer by James Gill Winter 2015
• The Priceless Act of Volunteering (Part 1) Autumn 2025

Clayton, Ed

• Five Steps to MadCap Flare by Lorraine Kupka and Joy Underhill Summer 2010

Cleary, Yvonne

• Finding common ground Spring 2006

Clenaghan, Colette

• Pity the poor hirer Spring 2006

Cloughley, Fergus

• Seeing a new bigger picture? Summer 2016
• Flow-motion: OBASHI and digital flow Spring 2017

Coca, Pam

• A quick guide to QR codes Autumn 2012
• HTML&CSS (design and build websites) by Jon Duckett Winter 2012
• MadWorld 2013 – an event to remember Summer 2013
• The DITA Man by Cherryleaf Winter 2013
• Learning rocks! Summer 2014
• The Content Twins by Cherryleaf Summer 2014
• Mad about MadWorld Summer 2015

Cohen, Phil

• Classifying by ‘channel’ Autumn 2006

Cole, Elaine

• ISTC President’s Award 2020: Elaine Cole Winter 2020

Colledge, Carol

• Carol Colledge wins merit award Winter 2013

Collins, Aedín

• Broaden your audience with accessibility Autumn 2018

Collins, Penelope

• Beyond Words: Info and Graphic Meshing Winter 2021

Cooper, Dave

• Member profile – Dave Cooper Spring 2004
• Conference crosses the Atlantic Autumn 2005

Cooper, David

• Bombproof your CV! Summer 2006

Cooper, Derek

• Will you join us for TCUK 2016 Summer 2016
• Join us for TCUK 2018 Summer 2018
• TCUK 2019 news Spring 2019
• Is ours even a profession anymore? Autumn 2019
• An adventure in technical communication Spring 2020

Corbett, Francis

• Matching Vendors to requirements Autumn 2009

Cortina Borja, Mario

• Sentiments, surnames and so long EU Autumn 2016 special supplement

Cotter, Catherine

• A typically untypical day Autumn 2017

Cousins, Carrie

• Colour is at the core of accessibility Autumn 2019

Cowan, Charles

• Writing an effective glossary Autumn 2004

Crabbe, Stephen

• The ‘quality’ in quality documentation Spring 2009
• Chaucer: a father of instruction manuals Autumn 2010
• Learning from Mark Twain Winter 2012
• Localisation and website design Winter 2015
• The Other Kind of Funnies: Comics in Technical Communication by Han Yu Spring 2016

Craigmile, Imogen

• Podcasting Made Simple by Daniel Larson Winter 2022
• Positively podcasts! Spring 2023

Crawley, John

• Help reading the mediation map… Summer 2014
• Facilitate towards agreement Autumn 2014
• Mediating towards agreement and closure Winter 2015

Crehan, Elaina

• Elaina Crehan describes her role as a scientific writer Autumn 2016

Critcher, Ginny

• Ginny Critcher explains why no two days are the same Winter 2014

Cross, Graham

• A blunt tool for sharp craftsmen? Summer 2004

Culshaw, Stuart

• Technical Communication Professionals Doing Good Autumn 2021

Curtis, Nigel

• You think PDFs are old hat don’t you? Spring 2010

Daffern, Greg

• Flare 2.0.0: a giant leap? Winter 2006

Dahlén, Susanne

• Best Procedural Communication Winter 2015

Dalla Valle, Luciana

• Sentiments, surnames and so long EU Autumn 2016 special supplement

Dann, Nissa

• Technical author or communicator? Summer 2018
• Hoare Lea’s podcast wins a UK TC Award Winter 2018
• A day in the life of a technical communicator Spring 2019
• Wellbeing: here to stay? Summer 2019

Dards, Jane

• Finding FrameMaker’s features Winter 2004
• All change! Spring 2005
• A bit on the side Summer 2005
• The numbers game Autumn 2005
• Lists: a field of combat? Winter 2005
• Member profile – Jane Dards Spring 2007

Darley, Justin

• RoboHelp versus WebWorks Spring 2004
• Doc-To-Help Professional 7.2 Winter 2004

Darr, Karl

• Faster, cheaper, better documentation Autumn 2007

Davey, Ant

• Congility 2014: serendipity? Autumn 2014
• Ant Davey describes a typically untypical day Summer 2015
• I’m just a technical writer. Or am I? Autumn 2019

Davie, Felicity

• Advertising in the ISTC’s publications Summer 2008

Davies, Iwan

• SDLX 2004 and Trados 6.5 Autumn 2004

Davis, Benjamin

• The key to inclusive UX copy Autumn 2021

Dawson, Hugh

• Industrial revolution in Fleet Street Summer 2017

De Saulles, Tony

• Questions and answers with a science illustrator Autumn 2016 special supplement

De Sutter, Nathalie

• Automated translation quality control Summer 2005

de Sutter, Nathalie

• The evaluation of translation quality Autumn 2006

Dean, Al

• PTC’s Arbortext workflow Winter 2007

DeLand, Jack

• MadCap Flare 12 Developer’s Guide by Scott DeLoach Winter 2016

DeLoach, Scott

• jQuery plugins for enhancing web content Winter 2016

den Ouden, Elke

• Why are consumers complaining more? Autumn 2006

Desmond, Thayna

• Thayna describes her day-to-day in a techcomm Spring 2020
• Adapting to our new normal Autumn 2020

Despres, Michelle

• Refocusing on the customer Summer 2014
• Advancing technical communication Autumn 2014

Devčić, Ivana

• Docs-as-code Autumn 2021

Dingli, John

• Winning UK Technical Communication Awards 2010 Winter 2010

Dodd, Ciaran

• Taming the English language Spring 2005
• What’s in a name? Spring 2021
• What’s new in STE issue 8? Summer 2021
• Standards and specifications Autumn 2021
• Coming Soon: an ISO standard for plain language Winter 2021
• Colour Coding Spring 2022
• COVID-19 … Climate change … Costs Summer 2022
• Do you need to be an expert to contribute to a standard? Autumn 2022
• Do you need to be an expert to contribute to a standard? Winter 2022
• Selling standards: Is it necessary? Spring 2023
• Does STE work outside of traditional technical documentation? Summer 2023
• Is there a difference between plain English and plain language? There is now Autumn 2023
• First three years on specifications committees – what have I learned? Winter 2023
• Are user-friendly standards possible? Spring 2024
• 5 Cs to achieve user-friendly standards (Part 1) Summer 2024
• 5 Cs to achieve user-friendly standards (Part 2) Autumn 2024
• Must, shall, should, may, could … Winter 2024
• New for 2025: STE issue 9! Spring 2025
• How can ASD-STE100 help writers and users of the S-Series specifications? Summer 2025
• How can ASD-STE100 help writers and users of the S-Series specifications? (continued) Autumn 2025

Dowdell, Graeme

• Authors of our own misfortune? Autumn 2006

Dowding, Natalie

• Career Change: Breaking into Technical Communication Spring 2022
• Docs for Developers by Jared Bhati and others Summer 2022

Dujardin, Florence

• Moving into usability work Summer 2004
• Guidelines for training and education Winter 2005

Dumic, Tom

• TCeurope Colloquiums 2012 in Portugal Summer 2012
• Open Standards Summer 2018

Durr, Andreas

• Don’t rule out machine translation Spring 2009

Dyer, Matthew

• Including video in a help file Spring 2012

Dyson, Steve

• A warship by any other name Winter 2005

Dzumaga, Tony

• Improving the ISTC website Spring 2019

Eager, Sarah

• Overcoming Challenging Projects Winter 2021
• How content design impacts the User Experience (UX) Summer 2024

Eckersley, Helen

• Expert project management is paramount Spring 2014 special supplement

Editorial Team

• Some words from our readers and members about Linda Robins Summer 2025

Edwards, Kirstie

• Reading sociability from numbers Spring 2008

Elazab, Wael

• An introduction to robotics Autumn 2015
• The technical in technical communication Winter 2015
• An introduction to networks Winter 2015
• Green Technology Spring 2016

Elliot-Williams, Andrew

• The Essentials of Writing Autumn 2021

Ellison, Matthew

• Seven golden rules of online Help design Winter 2004
• The magical number: seven ± two Summer 2006
• RoboHelp 6: evolution, not revolution Spring 2007
• Review of the MadPak authoring suite Autumn 2007
• Review of RoboHelp 7 Winter 2007
• Spotlight on User Assistance Summer 2008
• User-centred Context-Sensitive Help Winter 2008
• Technical Communication Suite 2 Summer 2009
• Support for DITA in Flare 5 Autumn 2009
• Social media in technical communication Winter 2009
• Help & Manual version 5.3 Winter 2009
• MadCap Flare version 6.0 Spring 2010
• What kind of assistance do users need? Winter 2010
• Review of Adobe RoboHelp 9 Spring 2011
• The MadCap column Spring 2012
• The MadCap column Summer 2012
• Review of Adobe RoboHelp 10 Autumn 2012
• The MadCap column Autumn 2012
• The MadCap Column Summer 2013
• Focus on MadCap Capture Autumn 2013
• Flare’s HTML5 output Winter 2013
• Review of Adobe RoboHelp 11 Spring 2014
• Single-sourcing from MadCap Mimic Spring 2014
• The MadCap column Summer 2014
• The MadCap column Autumn 2014
• The MadCap column: Importing Microsoft Word into Flare Winter 2014
• Review of Adobe RoboHelp 2015 release Autumn 2015
• Introducing the Top Navigation skin Autumn 2015
• Using MadCap Contributor in your review workflow Winter 2015
• Working with tables in MadCap Flare Spring 2016
• Responsive Layout in Flare 12 Summer 2016
• Assigning keyboard shortcuts in MadCap Flare Autumn 2016
• Customised re-use in MadCap Flare Winter 2016
• Understanding keyframes in MadCap Mimic 8 Spring 2017
• Including videos in Flare’s HTML5 output Summer 2017
• Master Page and Skin Components for TopNav Autumn 2017
• Tips for improving your users’ search results Winter 2017
• Using Analyzer to streamline your Flare projects Spring 2018
• Emulating the new MadCap help layout Summer 2018
• Getting the most out of training in 1993 Autumn 2018
• Switching to Side Navigation in Flare 2018 Autumn 2018
• 25 years of online help Autumn 2018 special supplement
• Review of Adobe RoboHelp 2019 Winter 2018
• Using MadCap Central for SME reviews Winter 2018
• Working more efficiently with MadCap Flare Spring 2019
• Working with Micro Content in MadCap Flare 2019 Summer 2019
• Using CSS variables in MadCap Flare 2019 Autumn 2019
• New drag-and-drop support in Flare 2019r2 Winter 2019
• Learning about your users with Central Spring 2020
• Information types and structured content in Flare Summer 2020
• Delivering engaging web-based training Autumn 2020
• Review of HelpXplain Autumn 2020
• Exploiting the power of Find Elements in Flare 2020 Autumn 2020
• Variables within XHTML code Winter 2020
• Exploiting Translation Memory with Lingo Spring 2021
• Review of Flare 2021 Summer 2021
• Importing from Markdown Summer 2021
• Creating Test Questions in Flare Autumn 2021
• Spellchecking in Flare Winter 2021
• Branching in MadCap Central Spring 2022
• Importing Word documents into Flare Summer 2022
• Meta Tags and Micro Content in Flare 2022 Autumn 2022
• Tip for Creating Print-based documentation from MadCap Flare Winter 2022
• Tracking topic Dependencies using Flare’s Link Viewer Spring 2023
• A close look at these new features Summer 2023
• Including PDFs within Flare’s source content Autumn 2023
• Branding and Enhanced CSS Variables Winter 2023

Eng, Philipp

• Miele puts its trust in SCHEMA Spring 2018

Engel, Maja

• From tech writing to UX-based UI design Summer 2017
• Plunging into the waters of UX Winter 2018

Erickson, Lief

• The role of Information Architecture in Content Strategy Spring 2023

Erven, Frank

• Turbo-accelerated translation Summer 2008

Espirian, John

• Enhancing web output with jQuery Spring 2014
• Top 10 proofreading tips Autumn 2016

Ethier, Kay

• Moving to structured authoring Spring 2006
• FrameMaker 7.2: what’s the real deal? Spring 2006

Eustace, Susan

• Taking the pain out of translation Summer 2006

Evans, Will

• Docs for boats Winter 2020

Every, Graham

• Successful migration of large data sets Autumn 2007

Eynon, Emma

• UK TC Merit Awards: A new (digital) world! Winter 2022

Eyre, Tony

• The very visible art of communication Spring 2004
• Member profile – Tony Eyre Autumn 2007
• Communicator: the copyediting process Winter 2011
• Mike Austin Award 2013: Tony Eyre and Nick Robson Winter 2013
• Does industry need better authors? Winter 2017
• What was it like in the old days Dad? Autumn 2018 special supplement
• Pictograms to the rescue Spring 2020
• Trends in spoken English Summer 2021
• Communicator: The copyediting process Autumn 2021

Fahey, Louise

• Studying in the virtual classroom Autumn 2015
• Observations of a newcomer Spring 2016
• Write2Users Conference 2017 Winter 2017

Farbey , David

• Professionalism and ethics Autumn 2019

Farbey, David

• Are we happy in our work? Summer 2005
• Information Development: Managing Your Documentation Projects, Portfolio, and People by JoAnn T Hackos Winter 2008
• Using the conversation to raise standards Spring 2010 special supplement
• ISTC Education – Looking Ahead Autumn 2010
• Major Changes to ISTC Education Spring 2011
• Survey results reveal worrying trend Summer 2011
• Technical Communication for newcomers by Sharon J Gerson and Steven M Gerson Winter 2011
• What do I need to do about my CPD? Winter 2014
• It’s time to bust some myths about CPD Summer 2015
• About the Mentoring Scheme Autumn 2016
• Improving engagement with CPD Autumn 2018
• The CPD paradox Summer 2019
• Mike Austin Award 2020: David Farbey Winter 2020

Fedler, Sacha

• Effective Information Management Autumn 2008

Fenchel, Klaus

• Selecting and justifying a CMS Winter 2006

Fennell, David

• Engaging with customers Winter 2014
• Engaging with customers: part 2 Spring 2015
• Engaging with customers: part 3 Summer 2015

Ferguson, Daniel

• How MadCap Flare re-ignited my career Spring 2018

Fernandez, Marisa

• Member profile – Marisa Fernandez Autumn 2004

Fielding, Heather

• Usability Study: embedded UA Summer 2008

Filby, Paul

• The perfect help-system landing page Summer 2009

Finley, Luke

• Gerunds: it’s all to do with behaviour Spring 2018

Fisk, Alan

• Conference 2006 Winter 2005
• Member profile – Alan Fisk Winter 2005
• ISTC Books: the next step Spring 2006

Fitzpatrick, Kieran

• Writing about the impact of chatbots Summer 2023
• Reflections on technical communication and the Internet’s infrastructure Autumn 2023

Flacassier, Marie

• A room with a view… on the world! Summer 2014

Flannery, John

• Documenting REST APIs Winter 2020

Flatau, Owen

• SharePoint for content management Winter 2008
• Interactive documentation at BigHand Spring 2009
• Global linking for flexible pattern reuse Summer 2012

Fountain, Peter

• Salaries and benefits in 2003 Spring 2004
• Taxing times Summer 2004
• ISTC Salary and Benefits Survey 2004 Autumn 2004
• Rethinking the Salary and Benefits Survey Winter 2004
• New area groups launched Summer 2007
• Changes in ISTC management Spring 2008
• New secretariat takes effect Summer 2008
• Association management services for the ISTC Spring 2009
• Why would anyone bother? Spring 2012
• Continuous Professional Development, at last… Summer 2015
• Don’t forget to claim your tax-deductible fees Autumn 2018
• Continous Professional Development, at last … Autumn 2018
• Mike Austin Award 2019: Peter Fountain Winter 2019
• Linda Robins (1952 to 2025) Summer 2025

Franceschina, Romina

• Making use of your audience analysis Autumn 2007
• That’s not what the original says! Winter 2007
• The inhabitants of Babel Spring 2008

Fraser, Janet

• Miracle machines or blind bats? Spring 2004
• Monastic misfits or multilingual machines Summer 2007

Gajadhar, Brian

• The HyperSTE framework Spring 2013

Gannon, Tom

• Machine Translation: Yes or No? Winter 2011

Gardam, John

• Keeping on track Winter 2006

Gardiner, Dave

• Interactive hypergraphics design Winter 2014
• Visualising online help topics Spring 2015
• Accessibility of SVG hypergraphics Summer 2015
• SVG for multilingual procedural videos Winter 2017

Geng, Christian

• Ekumo: web-based documentation Summer 2011

Gibson, Jane

• London Area Group Spring 2004

Giemsa, Bettina

• A jaunt through the jargon Autumn 2004
• Line drawings the easy way Winter 2004
• A matter of perspective Spring 2005
• Who needs X-ray vision? Summer 2005
• Using annotations to identify parts Autumn 2005
• Formatting text in illustrations Winter 2005
• Back to basics Spring 2006
• Taking a closer look Summer 2006
• Adding texture to the picture Autumn 2006

Gifuni, Alexandra

• Write great technical documentation Summer 2019
• Gender-inclusive writing Summer 2021

Gillespie, Raymond

• A tool that even your developers will use Autumn 2014
• Seven things we can learn from testing Spring 2016
• Backspace to the future Winter 2016

Glassman, Jonathan

• Hard, but not impossible Summer 2013

Göhmann, Dirk

• User vs loser documentation Winter 2017

Gordon, Frances

• Plain language approaches and examples Spring 2018

Görz, Johannes

• Scalable solutions for augmented reality Autumn 2018

Gräfe, Elisabeth

• Futures for technical communication Spring 2005

Graham, John

• Ads for export: the language problem Summer 2005

Graver, Tony

• What size are my shoes? Spring 2017
• How I learnt to be a polymath Summer 2019

Greenough, Richard

• Documenting tomorrow’s machinery Autumn 2004

Gregson, Michael

• Seen to be Lean? Winter 2014
• The new vital statistic! Spring 2015
• The power of two! Summer 2015
• The tools of choice Autumn 2015

Griffiths, Dai

• Exploring educational futures Summer 2011

Grout, Trevor

• Member profile – Trevor Grout Spring 2005

Guest, Graham

• Continuing Professional Development Spring 2008

Guest, Thomas

• Soft documentation Summer 2006

Guinon, Catherine

• GALA 2013: the future of localisation Summer 2013

Guren, Leah

• eLearning: the promise and the pitfalls Autumn 2013

Haberko, Anna

• Agile synergy Winter 2011

Hackos, JoAnn

• Horace Hockley Award 2013: JoAnn Hackos Winter 2013

Hamilton, Holli

• Is my documentation any good? Summer 2019
• MadWorld Dublin 2019 Winter 2019

Hanspal, Daljit

• Localising eLearning – an overview Autumn 2011

Harbord, Helen

• Helen Harbord describes her new venture Summer 2014
• The Language of Technical Communication by Ray Gallon Spring 2017
• So what do you do? Winter 2018
• Write On! by Martin Gurdon Spring 2019
• Creating Documentation in an Agile Scrum Environment by Marni Nispel. Winter 2020
• The Really Useful eLearning Instruction Manual by Rob Hubbard Autumn 2023

Haridas, Geetha

• Geetha Haridas describes a day mostly spent reviewing the lessons learned from a recently completed project Autumn 2010
• Information design for documentation Summer 2014
• Roughing it out with reviewers Autumn 2014
• Communicating with a global team Spring 2015
• Future-proofing your documentation Spring 2016
• Estimating documentation projects Autumn 2017
• Design visuals using Gestalt principles Spring 2018

Harris, Brian

• Brian Harris gives a light-hearted insight into a day in the world of agile development Autumn 2008

Harris, Sabrina

• A day at TCUK 2017: conference convert Winter 2017

Hart, Geoff

• MadCap Blaze: Should Adobe worry? Spring 2009
• Working in Retirement Autumn 2022

Hart, Geoffrey

• Collaborative editing Summer 2023

Hart, Jon

• Beyond physical barriers Spring 2021

Hart, Roger

• Helping organisations grow Spring 2015 special supplement

Hart-Davis, Adam

• Horace Hockley Award 2006: Adam Hart-Davis Winter 2006

Hassell, Jonathan

• BS 8878 and technical communication Summer 2013 special supplement

Haycock, Jeff

• Bringing 3D models to life Spring 2004
• At the cutting edge Spring 2008

Haywood, Sally

• Instructional design and eLearning Winter 2016

Hazell, Ben

• Horace Hockley Award 2020: GOV.UK team at GDS for Coronavirus (COVID-19) content Winter 2020

Healey, Andy

• A marathon or a sprint? Summer 2017

Heard, John

• The evaluation of translation quality Autumn 2006

Heathcote, Fiona

• What’s the matter with a metaphor? Summer 2015
• Fiona Heathcote describes her day… Autumn 2015

Henderson, Roy

• The content management market Winter 2006

Heron, Marilyn

• How we made our skills go further Winter 2013

Hester, Chris

• Paperweight or conversation Summer 2017
• The successful fraud Spring 2019
• Lessons in governance Winter 2020

Hewitt, Bob

• InfoPlus+ Summer 2008
• Graphic Design for Everyone by Cath Caldwell Winter 2021

Hewitt, Mike

• Explaining the importance of being concise Spring 2024

Highfield, Julian

• Bringing science to life Autumn 2016 special supplement

Hill, Helen

• eLearning: capturing your audience Autumn 2019
• Using visuals to support eLearning Winter 2019
• User pain points and overcoming them Spring 2020
• Move your learning online Summer 2020
• Transforming classroom materials Autumn 2020
• Communicator Article of the Year Award 2020 Winter 2020
• Standards in eLearning Winter 2020
• Writing for eLearngin Spring 2021
• The rise of collaborative learning Summer 2021

Hobson, Jack

• UK TC Merit Awards: Surpass Help Site content re-write Winter 2022

Hodgkinson, Richard

• ISO/IEC 9127 Spring 2004
• ISO/IEC 15910:1999 Summer 2004
• Baptism of fire in Brisbane Autumn 2004
• Eel meat again! Winter 2004
• ISO/IEC TR 9294:2005 Spring 2005
• Say it with pixels Summer 2005
• Pickled herring for breakfast Autumn 2005
• WG 2 meets ‘Down Under’ Winter 2005
• Document processing for accessibility Spring 2006
• ETSI guidelines for user setup and education Summer 2006
• WG 2 meets in Bangkok Autumn 2006
• WG 2 meets in Seoul city Winter 2006
• Searching for a standardised symbol? Spring 2007
• Software documentation accessibility Summer 2007
• WG 2 meets in Moscow Autumn 2007
• Rock & Write! Winter 2007
• WG 2 meets in Cleveland Winter 2007
• Accessible ICT documentation for Europe Spring 2008
• Reviewing progress and processes Summer 2008
• Unter den Linden Autumn 2008
• WG2 meets in Nanning Winter 2008
• News on progress and review opportunities Spring 2009
• PDF universal accessibility Summer 2009
• WG2 meets in Hyderabad Autumn 2009
• WG2 meets at Mercer University, Macon Winter 2009
• Taking a broader view Spring 2010
• A standard for simplified natural language Summer 2010
• WG 2 meets in Niigata Autumn 2010
• WG 2 meets in Gaithersburg Winter 2010
• More about standards Spring 2011
• An introduction to ISO standards Summer 2011
• WG 2 meets in Louveciennes Autumn 2011
• A standard for simplified natural language Autumn 2011
• WG 2 meets in Sydney Winter 2011
• New software documentation standards … Spring 2012
• Richard Hodgkinson looks at his “retirement” Summer 2012
• WG 2 meets on Jeju Island Autumn 2012
• WG 2 meets Hurricane Sandy Winter 2012
• Creating and testing symbols to ISO standards Spring 2013
• IEC 1906 Award Spring 2014

Hoffmann, Maxwell

• Reducing localisation costs via FrameMaker 12 Spring 2014 special supplement
• Overcoming the ‘fear factor’ Summer 2014
• A hybrid approach to XML conversion Autumn 2014
• Beyond PDF: move to smaller screens Winter 2014
• Less time, less text Spring 2015 special supplement
• Embracing topic-based authoring Summer 2015
• A checklist for translation projects Summer 2017
• Collaboration: the future of content Summer 2019
• Structure and semantics for context Autumn 2019
• Intelligent customer experience Winter 2019
• Working from home with success Summer 2020

Hoffmann, Tina

• Technical Communication UK 2015: learning more Winter 2015
• Take off your red hat, put on your writer’s cap Spring 2016
• Writing (and living?) in the present tense Winter 2016
• 10 reasons why I’m glad I attended Winter 2019

Hofmann, Patrick

• Making icons make sense Winter 2011 special supplement
• Patrick Hofmann’s iconic day Autumn 2012

Holbein, Sara-Jane

• What is version control? Summer 2021
• Building a developer portal with Stoplight Summer 2022
• What is Content Design? Spring 2023
• Design Systems Summer 2023

Holmes, Ken

• CertiKit wins award for their toolkit products Winter 2019

Hopman, Margaretha

• ISO 20607:2019 Winter 2020
• Pandemic routine working Spring 2021

Hopwood, Michael

• Creating Intelligent Content with Lightweight DITA by Carlos Evia Winter 2019
• Practical Strategies for Technical Communication by Mike Markel and Stuart Selber. Spring 2020

Hosie, Ken

• Member profile – Ken Hosie Winter 2006

Houghton, Rachel

• A scrum without the opposition? Spring 2012
• Getting your stories straight! Summer 2012

Howard, Ruth

• BIOVIA wins UK Technical Communication Awards Winter 2014

Howard, Terry

• Submarine documentation wins an award Winter 2019
• S1000D – International Specification Winter 2020

Howell, Mary Ann

• DITA/TECHCOMM Conference 2008 Winter 2008
• DocTrain West 2009 Summer 2009

Hughes, Russell

• Pondering about the relevancy of both options Autumn 2024

Hurst, Sophie

• Turn off the tap: limiting word wastage Autumn 2005
• High-quality automated translation Summer 2007
• Global authoring survey: UK results Winter 2008
• Wake up in terminology management Spring 2009

Hutchinson, David

• ISTC Student of the Year 2008 Autumn 2008

Hutchinson, Simone

• The Priceless Act of Volunteering (Part 2) Autumn 2025

Illes, Robert

• Writing in Energy and Resources Winter 2013

Ingram, Gordon

• A guide to modern technical communications by Yateendra Joshi Winter 2004
• Developing an inclusive intranet Summer 2005

International Translations, Lloyd

• ISTC Business Affiliate celebrates 20 years in the technical translation industry Autumn 2009

Ireland, Gavin

• President’s notebook Spring 2004
• Power and legitimacy in technical communication Edited by Teresa Kynell-Hunt and Gerald J Savage Spring 2004
• President’s notebook Summer 2004
• President’s notebook Autumn 2004
• President’s notebook Winter 2004
• Obituary: Mike Austin 1927-2004 Winter 2004
• President’s notebook Spring 2005
• Power and legitimacy in technical communication Edited by Teresa Kynell-Hunt and Gerald J Savage Spring 2005
• President’s notebook Summer 2005
• The Economics of Technical Documentation By A J Marlow Summer 2005
• President’s notebook Autumn 2005
• President’s notebook Winter 2005
• Presidential address Spring 2006
• Presidential address Summer 2006
• Presidential address Autumn 2006
• Presidential address Winter 2006
• Presidential address Spring 2007
• Presidential address Summer 2007
• Outgoing presidential address Autumn 2007
• Do you know exactly what you know? Winter 2013
• Knowledge Management in Healthcare edited by Lorri Zipperer Spring 2015

Isador Devcic, Ivana

• Criteria for choosing a documentation chatbot tool Summer 2025

ISTC

• New Initiatives Spring 2004
• Industry news Spring 2004
• Affiliate news Spring 2004
• Industry news Summer 2004
• Affiliate news Summer 2004
• Industry news Autumn 2004
• Affiliate news Autumn 2004
• Developments in education Winter 2004
• 3di achieves Investors in People accreditation Winter 2004
• X-Pubs 2006 Spring 2006
• MA in Technical Communication Spring 2006
• Cherryleaf offers a Technical Author Apprentice Programme Spring 2006
• APT wins contract for large UK government conference Spring 2006
• Ablewisp starts producing podcasts Spring 2006
• Lionbridge plans to double Logoport usage this year Spring 2006
• WordPerfect Office X3 released Spring 2006
• Prestigious award win for lymphatic cancer charity Spring 2006
• Rush to register your .eu domain name Spring 2006
• More top intranets come from Europe Spring 2006
• Adobe Lightroom Beta 1 now available Spring 2006
• Publication of the 2005 Inttranews Review Spring 2006
• PASS Engineering appoints Net-Translators as Middle East reseller Spring 2006
• Best international deployment award for CNH Spring 2006
• Applied Language Solutions wins ATL Enterprise Award Spring 2006
• New name for Ycomm Europe Spring 2006
• New division for delegate documents Spring 2006
• IBM accessibility technology caters for varied disabilities Summer 2006
• Cherryleaf to launch MadCap Flare courses Summer 2006
• Lionbridge joins DITA technical committee Summer 2006
• Gazelle Training publishes detailed case study Summer 2006
• www.appliedlanguage.com wins web award Summer 2006
• Conversis named elite startup Summer 2006
• Day announces enterprise content management agreement with CSC Summer 2006
• Body for business writers welcomes members Summer 2006
• Research to investigate how technology affects social relationships Summer 2006
• Nedstat introduces Sitestat In Spanish Summer 2006
• Toyah’s APT choice in translation Autumn 2006
• Lionbridge’s Logoport system grows by 200% Autumn 2006
• Record results for Lloyd International Autumn 2006
• Ovidius offers TCToolbox Workgroup Edition Autumn 2006
• Déjà vu? Wheatley Medal 2006 Autumn 2006
• UNESCO guidelines for designing terminology policies now available Autumn 2006
• Finalists of CNET Networks UK Technology Awards 2006 announced Autumn 2006
• TCeurope Award 2006: Alan Fisk Winter 2006
• Documentation Awards 2006 Winter 2006
• KROHNE UK celebrates 30 years Winter 2006
• CAA cuts airspace infringements Winter 2006
• 3di joins LISA Winter 2006
• University of Portsmouth launches MA Winter 2006
• Lionbridge extends global reach Winter 2006
• Lloyd International Translations client wins award for employee magazine Winter 2006
• IBM tool creates custom courses in real-time Winter 2006
• Omnilingua celebrates 9th birthday Winter 2006
• across presents new version 3.5 Winter 2006
• Encouraging users to contribute Winter 2006
• Free issues of multilingual magazine Winter 2006
• Multi-purpose Help Viewer from MadCap Winter 2006
• What do your clients think of you? Winter 2006
• UK Technical Communication Awards 2007 Spring 2007
• Industry news Spring 2007
• New Business Affiliate grades Summer 2007
• Industry news Summer 2007
• UK Technical Communication Awards 2007 Summer 2007
• Industry news Autumn 2007
• UK Technical Communication Awards 2007 Winter 2007
• Industry news Winter 2007
• Industry news Spring 2008
• Industry news Summer 2008
• Industry news Autumn 2008
• Industry news Winter 2008
• Horace Hockley Award 2009: Patrick Hofman Winter 2009
• UK Technical Communication Awards 2009 Winter 2009
• Introducing the ISTC Accreditation Scheme Winter 2011
• Learning and training glossary Autumn 2020
• API glossary Autumn 2020

Jackson, Andrew

• Visualising the future Spring 2004

Jacquez, RJ

• Social media in technical communication Winter 2009
• Social media and the power of the ‘social beta’ Spring 2010 special supplement

Jansson, Jenny

• S1000D for the Amphibious Battalion Spring 2020
• S1000D for the Amphibious Battalion Part 2 Summer 2020

January Petersen, Emily

• Female practitioners: a qualitative study Autumn 2016

Jeffery, Kevin

• Unprecedented changes in technology Autumn 2018 special supplement

Jennings, Matthew

• Bringing action into technical illustrations Winter 2005
• Bringing illustrations to life with light Winter 2006
• Individualising your line illustrations Spring 2007
• Representing a process in an image Summer 2007
• Using 3D data in technical illustrations Autumn 2007
• Can you draw a can of beans? Winter 2007

Jo and Tim Li, Kumiko

• Buffalo Quick Setup Guide and User Manual for Digital Music Library N1 Winter 2023

Johncocks, Bill

• The finishing touch Spring 2006
• Choose your words carefully Summer 2006
• Embedded indexing: first choice for authors? Autumn 2006
• Embedded indexes: using Word Winter 2006
• See or see also Spring 2007
• Another level of details Summer 2007
• Search, or use the index? Autumn 2007
• Somewhere on this page? Winter 2007
• Beyond the written page Summer 2008
• Quality control and benefits Autumn 2008

Johnson, Carl

• Dynamic images in work instructions Autumn 2017

Johnson, Mark

• Singing a new tune with help Spring 2012

Johnson, Tom

• Implementing Swagger with API docs Autumn 2016
• Developer documentation trends Autumn 2020

Johnston, Carol

• Review of MadCap Flare version 1.0.2 Summer 2006

Johnston, Rachel

• What you’re missing about mobile Winter 2014
• Budget, business case and beyond Summer 2016
• dunnhumby win UK TC Award Winter 2018

Joly, Andrew

• Laying the foundations for change Autumn 2014

Jones, David

• How does your garden grow Autumn 2008
• David Jones reminds us that there’s more to the day than the work itself – travel, lunch breaks and e-mails all go to make up a routine Winter 2009
• Local area groups Autumn 2010
• Using Author-it Assist Autumn 2010

Jones, Marjorie

• Commenting your Work in MadCap Flare Spring 2015
• Review styles in MadCap Flare Summer 2015
• Becoming a document engineer Spring 2017
• Modern Technical Writing by Andrew Etter Summer 2017
• Rhetorica: A toolkit of 21 everyday writing techniques by Scott Keyser Winter 2017
• Technical Writing Process: The simple five step process that anyone can use to create technical documents such as user guides, manuals and procedures. By Kieran Morgan. Summer 2018

Joshi, Yateendra

• Grid-based layout and refined typography Autumn 2019

Joynson, Tim

• Member profile – Tim Joynson Winter 2007

Judge, Katherine

• … and in with the new Summer 2010
• Editorial Autumn 2010
• Editorial Winter 2010
• Editorial Spring 2011
• Editorial Summer 2011
• Editorial Autumn 2011
• Communicator wins APEX Award of Excellence, again Autumn 2011
• Editorial Winter 2011
• From the editor Winter 2011 special supplement
• From the editor Spring 2012
• Putting Communicator online Spring 2012
• From the editor Summer 2012
• From the editor Autumn 2012
• Communicator wins APEX Award of Excellence Autumn 2012
• From the editor Winter 2012
• From the editor Spring 2013
• Acrolinx 3.0 product review Spring 2013
• From the editor Summer 2013
• From the editor Summer 2013 special supplement
• From the editor Autumn 2013
• Communicator wins APEX Award of Excellence Autumn 2013
• From the editor Winter 2013
• From the editor Spring 2014
• From the editor Spring 2014 special supplement
• From the editor Summer 2014
• From the editor Autumn 2014
• And the winner is… Autumn 2014
• From the editor Winter 2014
• From the editor Spring 2015
• From the editor Spring 2015 special supplement
• From the editor Summer 2015
• From the editor Autumn 2015
• Communicator wins APEX Award of Excellence Autumn 2015
• From the editor Winter 2015
• IoIC Award of Excellence 2015 Winter 2015
• From the editor Spring 2016
• From the editor Summer 2016
• Explosions, code breaking and more at the Science weekend Summer 2016
• From the editor Autumn 2016
• Communicator wins an APEX 2016 Grand Award! Autumn 2016
• From the editor Autumn 2016 special supplement
• From the editor Winter 2016
• From the editor Spring 2017
• From the editor Summer 2017
• From the editor Autumn 2017
• Communicator: the editing process Autumn 2017
• From the editor Winter 2017
• UK Technical Communication Awards 2017 Winter 2017
• From the editor Spring 2018
• From the editor Summer 2018
• Vote for your favourite Communicator article 2018 Summer 2018
• From the editor Autumn 2018
• From the editor Autumn 2018 special supplement
• Supplements over the years Autumn 2018 special supplement
• 50 years of Communicator Autumn 2018 special supplement
• From the editor Winter 2018
• ISTC launches new edition Winter 2018
• UK Technical Communication awards 2018 Winter 2018
• Cake to celebrate! Winter 2018
• From the editor Spring 2019
• From the editor Summer 2019
• Did you know? Summer 2019
• Vote for your favourite Communicator article 2019 Summer 2019
• From the editor Autumn 2019
• From the editor Winter 2019
• UK Technical Communication Awards 2019 Winners Winter 2019
• From the editor Spring 2020
• Who is the user? And why we should care Spring 2020
• From the editor Summer 2020
• Vote for your favourite Communicator article 2020 Summer 2020
• From the editor Autumn 2020
• From the editor Winter 2020
• From the editor Spring 2021
• Communicator feedback Spring 2021
• Microsoft Word shortcuts Spring 2021
• From the editor Summer 2021
• Vote for your favourite Communicator article 2021 Summer 2021
• What are styles? Summer 2021
• Write Faster With Your Word Processor by Geoff Hart Spring 2022

Judge, Keith

• Virtual reality in games Spring 2015

Kampouridou, Kiriaki

• TCWorld 2021 Review Spring 2022

Kamprowski, Sabine

• Doc-To-Help – Strengthening the connection Winter 2016

Kearney, John

• John Kearney’s day Spring 2013

Kelley, Mike

• MadWorld conference, 2-5 April 2017 Summer 2017

Kelly, Charlie

• My day to day as an engineer working alongside writers Spring 2025

Kemble, Ian

• Horace Hockley Award 2010: Ian Kemble Winter 2010

Kerschl, Heidi

• Words and pictures across languages Winter 2004

Key, Galyna

• Press Breakfast @ Quark’s Summer 2009
• UK Technical Communication Awards 2010 Summer 2010
• UK Technical Communication Awards 2010 Winter 2010
• UK Technical Communication Awards 2012 Winter 2012
• UK Technical Communication Awards 2013 Winter 2013
• Stress: the final frontier Spring 2014
• UA Europe 2014: Trending in Kraków Autumn 2014
• UK Technical Communication Awards 2014 Winter 2014
• UK Technical Communication Awards 2015 Winter 2015
• Could you win an award? Summer 2016
• UK Technical Communication Awards 2016 Winter 2016

Khalifa, Mohammad

• From Customer Services to Technical Writing – my journey Autumn 2025

Khan, Motia

• The i-Team (Commonwealth War Graves project) Winter 2024

Khoo-Ellis, Lypp-tek

• Getting the most from customer visits Summer 2004

Khuri, Sawsan

• Understanding data visualisation Winter 2020
• Clarify not simplify Summer 2021
• Writing for reading, or not Autumn 2023

Khushal, Chetan

• Breaking the barriers of multilingual social media Spring 2014 special supplement

Kightley, Russell

• Design decisions in scientific illustration Autumn 2012

King, Edward

• TCeurope Colloquium 2013: Technical Communication in Europe Autumn 2013
• Attending tcworld 2014 in Stuttgart, Germany Spring 2015
• TCeurope Colloquium 2015: Technical communicator in the European capital Autumn 2015

King, Russell

• Strategic Content Design: Tools and Research Techniques for Better UX by Erica Jorgensen Winter 2024

Kirloskar-Saini, Poornima

• In this issue, we meet Poornima KirloskarSaini, the second of our book review managers Summer 2006
• Information Architecture – Designing information environments for purpose. Edited by Alan Gilchrist and Barry Mahon Winter 2006
• Metadata for information management and retrieval by David Haynes Winter 2006

Kolber, Eran (Yuri)

• Topic-based video Spring 2018

Kolber, Lynn

• Countering the offshore outsourcing trend Winter 2011

Kovvali, Kavita

• Success with desktop publishing Summer 2015

Kowaluk, Paweł

• UA Europe conference 2016 Autumn 2016

Krishnan, Jenell

• Beyond Words: Info and Graphic Meshing Winter 2021

Krishnan, Nithya

• Working together with content and design Autumn 2019

Kujawska, Barbara

• Overcoming Challenging Projects Winter 2021

Kundinger, Mathew

• ANSI Z535.6 and product safety Autumn 2008
• ANSI Z535.6: new and improved part 1 Summer 2012
• ANSI Z535.6: new and improved part 2 Summer 2013

Kusiak, Joanna

• Creative DITA and specific requirements Summer 2016
• Adapting authoring tools and processes Winter 2017

Lakatos, Diana

• platformOS Developer Portal wins an award Winter 2019
• The Key to Successful Developer Documentation Autumn 2023
• Crafting Docs for Success: An End-to-End Approach to Developer Documentation by Diana Lakatos Winter 2024

Landes, Cheryl

• Core concepts, trends focus of STC InterChange Summer 2014
• Breaking into technical marketing Autumn 2014
• Taming the information scavenger hunt Spring 2015

Lane, Phil

• ST4 compelling alternative to DITA Spring 2017
• ST4: create and organise content Summer 2017
• Publishing for print and web from ST4 Autumn 2017
• ST4: improve your content Winter 2017
• Going mobile! Spring 2018
• Options for mobile publishing Summer 2018
• Build your first hybrid mobile app Autumn 2018
• Customising your first hybrid mobile app Winter 2018

Lanigan, Brian

• Where DITA enhancements come from Autumn 2015
• Brian Lanigan describes his day… Winter 2015
• Punctuation for professionals Spring 2018
• The challenge of teaching technical writing skills to highly qualified technical experts Spring 2025

Larner, Ian

• Darwin Information Typing Architecture Summer 2005
• Touching DITA: maps and modelling Autumn 2006
• Touching DITA: using the Open Toolkit Winter 2006
• Touching DITA: writing a task topic Spring 2007
• Touching DITA: reusing content Summer 2007
• Touching DITA: linking to other content Autumn 2007
• Touching DITA: delivering to Eclipse Help Winter 2007
• Touching DITA: moving on Spring 2008

Larsen, Philip

• Documentation as a Product Assistant Summer 2020

Latham, JLuz

• Creating Web demos Spring 2009

Law, Louise

• Terminology – who cares? Winter 2010
• The Welocalize revolution Summer 2011
• Double win for Welocalize Winter 2011
• The meteoric rise of social media Spring 2012
• Welocalize develops strategy for TripAdvisor Autumn 2012
• Does writing and translation save lives? Autumn 2012
• Louise Law’s busy but productive day Winter 2012
• Translating online global communications Summer 2013
• Translation decisions now depend on brand impact Spring 2014 special supplement
• Localising for Brazil, a nation on the rise Summer 2014
• The ever-changing face of content Autumn 2014

Lawlor, Dáire

• Internationalised electronic content Spring 2005

Leahy, Carol

• It’s a career, but not as we know it Spring 2013
• Remember your roots Spring 2014
• Technical Communication UK 2014: To tweet or not to tweet Winter 2014
• Carol Leahy’s exciting day writing API documentation Spring 2015
• The need for speed Spring 2015 special supplement
• Who is a better communicator? Autumn 2015
• ISTC Community Summer 2016
• President’s view Winter 2017
• President’s view Spring 2018
• President’s view Summer 2018
• President’s view Autumn 2018
• Working without a spell checker Autumn 2018 special supplement
• President’s view Winter 2018
• President’s view Spring 2019
• President’s view Summer 2019
• President’s view Autumn 2019
• President’s view Winter 2019
• President’s view Spring 2020
• President’s view Summer 2020
• President’s view Autumn 2020
• President’s view Spring 2025

Lee, Anna

• Breaking into the usability field Autumn 2005

Leith, Lynn

• Reading the DAISY way Winter 2006
• Inside DAISY Spring 2007

Lewis, Andy

• Creating DITA content with FrameMaker Summer 2009
• CMS integration for FrameMaker Winter 2009
• Single-sourcing with TemplateMapper Spring 2010
• Structure with FM conversion tables Summer 2010
• Attribute filtering with FrameMaker Autumn 2010
• Budget FrameMaker file management Spring 2011
• FrameMaker automation under one roof Summer 2011
• DITA-FMx revisited Autumn 2011

Lewis, George

• Are you talking to me? Spring 2020

Ley, Martin

• Cognidox v10.0 online help Winter 2020

Li, Peter

• Regulatory approval for life sciences Autumn 2010
• The critical importance of integration Summer 2011
• Choosing the right solution Winter 2012
• Congility – a vendor’s perspective Autumn 2013

Little, Ann

• Conference 2004 Summer 2004

Littleford, Sue

• Apt words’ and the author’s voice Spring 2022
• Pondering about perfectionism Spring 2023
• Considering the significance of CPD Summer 2024

Lommel, Arle

• Can your bot chat in another language? Spring 2019

Luft, Tim

• The future of virtual reality Summer 2015

Lundin, Jonatan

• Is it easy to find information in a manual? Winter 2010
• How do you design end-user assistance? Autumn 2011
• How do you design for findability? Summer 2015

Maamuujav, Undarmaa

• Beyond Words: Info and Graphic Meshing Winter 2021

Machert, Torsten

• Destruct or construct your variants? Autumn 2009

Maciejewski, Ralph

• Disks ‘n’ docs Winter 2004

Mackenzie, Cate

• User vs loser documentation Winter 2017

Magazine, Communicator

• Talking recruitment with Rachael Penycate and Michelle Shoubridge Autumn 2022

Maher, Amanda

• Spirit Software wins an award Winter 2020

Mahony, Neil

• A brief description of my Presentation at TCUK23 Winter 2023

Malone, Liz

• Service Now: Now Assist Winter 2024

Mannerkorpi, Katja

• Delivering documentation with a wiki Spring 2007

Manning, Louise

• Communicating with farmers Winter 2013

Manock, David

• S1000D-compliant illustration files Spring 2006

Mansheim, Ben

• Open source and docs: do they mix? Summer 2019

Manuel, Dirk

• Post-publication metrics Autumn 2004
• SOX for TCs Summer 2005
• Eats, Shoots & Leaves By Lynne Truss Winter 2005
• User training with OnDemand Summer 2006

Marczinzik, Jochen

• New perspectives for software help Spring 2015

Mardahl, Karen

• Learning about accessibility – and why Spring 2011
• Karen Mardahl describes a working day with KEMAR in Denmark Summer 2011
• Flex your new accessibility muscles Summer 2012
• BS 8878 and technical communication Summer 2013 special supplement
• Still getting things done Spring 2015
• Write the Docs Prague 2016 Winter 2016
• The soap! conference in Kraków 2017 Autumn 2017
• Your turn to shine Winter 2018
• Agile documentation processes Winter 2020
• Describing the conference from her point of view Winter 2023

Marlow, Andrew

• Member profile – Andrew Marlow Autumn 2005
• User guides versus intuitive products Winter 2012
• ISTC Community Summer 2013
• Community matters – part 1 Spring 2014
• Community matters – part 2 Summer 2014

Marlow, Sean

• Is your translated data secure? Summer 2016

Marshall, Denise

• Reaching out Winter 2013

Marshall, Ed

• MadCap Flare 8: a tool for the 21st century Spring 2012
• Breaking into a speciality market: part 1 Autumn 2012
• Breaking into a speciality market: part 2 Winter 2012
• MadCap Flare 9 – ‘Something for everyone’ Spring 2013

Marshall, Lewis

• De-mystifying image resolution Spring 2004
• Solving your image problems Summer 2004
• Adopting the S1000D approach Autumn 2004

Martin, Jill

• ISTC discussion group Spring 2004

Masakazu, Araki

• Buffalo Quick Setup Guide and User Manual for Digital Music Library N1 Winter 2023

Masato, Yabuki

• Buffalo Quick Setup Guide and User Manual for Digital Music Library N1 Winter 2023

Masters, Ben

• B/ad grammar: good copy innit Spring 2021

Masycheff, Alex

• CMS integration for FrameMaker Winter 2009
• Integrating single sourcing into Word Summer 2010
• Managing derivative DITA content Winter 2010
• Chatbots for technical documentation Autumn 2017

Mausser, Kristina

• Communications and user experience Winter 2017

Mayer, Maurice

• Spot-on source texts for translation Summer 2007

McAndrew, Colum

• Standardising a Documentation Suite Winter 2009
• Standardising a documentation Suite Spring 2010
• Colum McAndrew describes a typical working day in the period after finishing one major project and before starting the next Summer 2010
• The Adobe technical communication Colum(n) Summer 2011
• The Adobe technical communication Colum(n) Autumn 2011
• The Adobe technical communication Colum(n) Winter 2011
• The Adobe technical communication Colum(n) Spring 2012
• The Adobe technical communication Colum(n) Summer 2012
• Chips, corruption and confessions! Autumn 2012
• The Adobe technical communication Colum(n) Autumn 2012
• The Adobe technical communication Colum(n) Winter 2012
• The Adobe technical communication Colum(n) Spring 2013
• The Adobe technical communication Colum(n) Summer 2013
• The Adobe technical communication Colum(n) Autumn 2013
• Technical Communication UK 2013: Three “Grand Days Out” in Bristol Winter 2013
• The Adobe technical communication Colum(n) Winter 2013
• Dr.Explain 4.10 review Spring 2014
• The Adobe technical communication Colum(n) Spring 2014
• The Adobe technical communication Colum(n) Summer 2014
• The Adobe technical communication Colum(n) Autumn 2014
• The Adobe technical communication Colum(n): RoboHelp’s DUCC Winter 2014
• The Adobe technical communication Colum(n) Spring 2015

McDonald, Andy

• Contextualisation and molecular content Summer 2017

McGrath, Michele

• The ABCs of great CVs Spring 2004

McLaren, Ron

• Skills Framework for the Information Age Summer 2006

McLaughlin, Katja

• Documentation with a wiki: reception Autumn 2007
• Wikipatterns by Stewart Mader Autumn 2008
• Information Architecture for the World Wide Web by Peter Morville and Louis Rosenfeld Summer 2009
• Excellent UI text Winter 2019

McLean, Gordon

• Gordon McLean launches a new feature in which we learn more about readers’ work Spring 2008
• Blog spot: what’s the point? Autumn 2008
• Blogging – the invisible conversation Spring 2010 special supplement
• Moving forward: new ISTC website Autumn 2012

McLean, Susan

• Freedom of Information Act Autumn 2005

Measures, Jamie

• The value of entrenchment Winter 2014

Mee, Mike

• Enhancing Word with VBA macros Summer 2015
• Variables and screen output/input Autumn 2015
• Checking VBA variable contents Winter 2015
• Creating VBA loops: part 1 Spring 2016
• Mike Mee describes what he does for a living Spring 2016
• Creating VBA loops: part 2 Summer 2016
• Procedures and functions Autumn 2016
• Document content and manipulation Winter 2016
• Optimising your VBA code Spring 2017
• Using the Quick Access Toolbar Summer 2017
• Creating user forms: part 1 Winter 2017
• Creating user forms: part 2 Spring 2018
• Creating user forms: part 3 Summer 2018
• Creating user forms: part 4 Autumn 2018
• Macros: a brief history of time (saving) Autumn 2018 special supplement
• Arrays, arrays and more arrays: part 1 Winter 2018
• Arrays, arrays and more arrays: part 2 Spring 2019
• Arrays, arrays and more arrays: part 3 Summer 2019
• Arrays, arrays and more arrays: part 4 Autumn 2019
• At the VBA crossroads… where next? Winter 2019
• Putting the TA in moustache! Winter 2021
• Sharing the difficulties of job hunting in 2024 Spring 2024

Meherne, Peter

• Estimating documentation projects Autumn 2004
• Through the agency’s eyes Autumn 2006

Meijer, Robert

• Doc-To-Help 2009 version 2 Summer 2009

Mercer, Brid

• Just like being there? Summer 2007

Miller, Stuart

• A primer for CE marking Autumn 2005
• The audio communicator Winter 2006

Miller, Susi

• Making accessibility accessible for all Autumn 2021

Mills, Andrew

• Captivating content for the digital era Spring 2019
• Video game strategy author Summer 2019

Mir, Atif

• Permission to abstain from decisions! Summer 2013

Mitcham, Darren

• The twisted German cast on Spring 2016

Mitchell, Viv

• A Visio kit for the salesforce Winter 2004

Mitrofanova, Antonina

• Transforming traditional processes Summer 2021

Modha, Vee

• Marketing TCUK 2014 Conference Winter 2014

Monaghan, Mark

• Empathy and experience Summer 2020

Montecinos, Amanda

• Demystifying patent translation Autumn 2009

Moore, Ben

• Developing Quality Technical Information: A Handbook for Writers and Editors by Gretchen Hargis, Michelle Carey, Ann Kilty Hernandez, Polly Hughes, Deirdre Longo, Shannon Rouiller and Elizabeth Wilde Spring 2008

Moore, Jim

• Education Winter 2008
• Education Autumn 2009

Moore, Michelle

• Defining data feminism and cyberfeminism Winter 2024
• Get Into UX: A Foolproof Guide to Getting Your First User Experience Job by Vy Alechnavicius Spring 2025
• Sharing a few examples Autumn 2025

Morris, Caroline

• Checking spelling and grammar checker Spring 2011

Morse, Adrian

• Migrating to MadCap Flare Summer 2010
• The MadCap column Spring 2013
• Adrian Morse describes a day at Picis Autumn 2013

Moss, Steve

• Tech Comms in New Zealand Spring 2010

Muegge, Uwe

• TechScribe STE Term Checker Summer 2013

Müller, Morten

• Zylinc wins a UK TC Award Winter 2018

Mullin, Lee

• How to get to grips with social media Spring 2012

Munice, Amy

• Can you improve search engine rankings Winter 2011

Murphy, Carmel

• The art of process narrative Summer 2017

Murphy, Lynne

• In a globalised world, should we retain different Englishes? Summer 2024

Murray, Philip

• Using video to supplement user assistance Winter 2011

Musicał, Alicja

• soap! 2016: Why soap! rocks? Autumn 2016

Musil, Jan

• DTP source improvements Autumn 2010

Naughton, Glynn

• What do your users think? Spring 2013

Nayak, Savitha

• Seven tips towards effective researching Summer 2018
• Content usability scorecard framework Autumn 2018

Nedoma, Jurek

• Languages of Central and Eastern Europe Spring 2010

Nelson, Jeremy

• The challenges and rewards of being a software startup’s first writer Spring 2024

Newbold, Paul

• Professional Communication in Engineering by H E Sales Autumn 2007

Newell, Marian

• A new look for a new year Spring 2004
• Polish up your crystal balls… Summer 2004
• Oxford Reference Online Summer 2004
• International English Summer 2004
• Taking the past into the future Autumn 2004
• News from the ISTC Council Autumn 2004
• Reaching beyond the horizon Winter 2004
• Obituary: John Crossley 1927-2004 Winter 2004
• Horace Hockley Award: 2004: Richard Hodgkinson Winter 2004
• Documentation Awards 2004 Winter 2004
• Editorial Spring 2005
• Group activities: regional and virtual Spring 2005
• How do we decide what goes in? Spring 2005
• Editorial Summer 2005
• Why change what authors write? Summer 2005
• Editorial Autumn 2005
• What is typesetting? Autumn 2005
• Editorial Winter 2005
• BS 5261 Winter 2005
• Obituary: Allen Finch 1913- 2005 Winter 2005
• Documentation Awards 2005 Winter 2005
• Horace Hockley Award: 2005: Dr Noel Williams Winter 2005
• ISTC discussion group Winter 2005
• Printing and distribution Winter 2005
• Editorial Spring 2006
• Article of the Year 2005: Ian Larner, David Farbey Spring 2006
• Editorial Summer 2006
• Editorial Autumn 2006
• Remembering a former Editor: Phil Cleaver 1954-2005 Autumn 2006
• Business ethics and the 21st century organization edited by Peter Whates Autumn 2006
• Editorial Winter 2006
• Editorial Spring 2007
• Communicator – Article of the Year 2006 Spring 2007
• Editorial Summer 2007
• Editorial Autumn 2007
• Mike Austin Award 2007: John Young Autumn 2007
• Editorial Winter 2007
• Horace Hockley Award 2007: Michael Fritz Winter 2007
• Editorial Spring 2008
• Article of the Year Spring 2008
• Editorial Summer 2008
• ISTC launches new book series Summer 2008
• Their name liveth for evermore Summer 2008
• Editorial Autumn 2008
• 40 years of Communicator Autumn 2008
• Editorial Winter 2008
• UK Technical Communication Awards 2008 Winter 2008
• Horace Hockley Award 2008: Matthew Ellison Winter 2008
• Mike Austin Award 2008: Matthew Ellison Winter 2008
• Editorial Spring 2009
• Editorial Summer 2009
• Editorial Autumn 2009
• Editorial Winter 2009
• Editorial Spring 2010
• Introduction Spring 2010 special supplement
• Out with the old Summer 2010
• Applying skills in diverse ways Autumn 2021

Newman, Gregory

• Blood, pus and gore Summer 2007

Newton, Douglas

• Enjoying your work right into retirement Summer 2010
• Traditional technical communication Winter 2011 special supplement
• Hand-drawn technical illustrations Autumn 2018 special supplement

Ní Chatháin , Siobhán

• Innovating techcomm education Autumn 2016
• Why medtech needs techcomm expertise Winter 2016
• Challenging our content comfort zone Winter 2017

Nicholas, Tom

• The relationship between ILS and technical communication Summer 2004

Nicholl, Pam

• Fruit and vegetables: a winning entry Spring 2006

Nickerson, Jamie

• Improving the user experience with emojis Spring 2020
• Establishing a Company Glossary and Terminology Committee for Content Consistency and Clarity at Any SaaS Company Autumn 2023

Nickols, Helen

• Horace Hockley Award 2020: GOV.UK team at GDS for Coronavirus (COVID-19) content Winter 2020

Nixon, David

• Keeping your eyes open Winter 2005

Nixon, Peter

• Generating modular documentation Summer 2013

Nnamdi, Rosemary

• A voyage through the world of non-fungible tokens Autumn 2021

Nonymous, A.

• Are you hunting for your next job opportunity? Autumn 2022

Norton, Erika

• Introduction to a consultancy model Summer 2017

Nxumalo, Adelaide

• Financial assistance for students Summer 2010

O Neill, Jennifer

• TCeurope Colloquium 2014 Our Core Skills Summer 2014
• Localisation Guide secures UKTC Award 2014 Winter 2014
• The business of terminology Autumn 2020

O’Brien, Sharon

• Controlling your language Autumn 2005

O’Brien, Wayne

• IBM Redbooks Winter 2023

Odell, Philip

• InDesign CS3 versus FrameMaker 7.x Autumn 2007

O’Driscoll, Liadain

• Information development and ISO 27001 Summer 2019

Otero, Alice

• Social media: an ally in ticket deflection Winter 2019
• Describing how Technical Writing skills can be helpful in personal projects Spring 2024

Owen, Andrew

• Revisiting DocBook Spring 2011

Page, Georgie

• A day in the life of a technical author and trainer Winter 2019
• An insight into the ISTC Mentoring scheme Autumn 2020

Page, Jonathan

• X-Pubs 2008 Autumn 2008
• Technical Communication UK 2009 Winter 2009

Pallant, Robert

• The chemist: an unexpected journey Winter 2014
• Creating dyslexia-friendly documents Spring 2019

Pang, Claire

• Help blends community and security Autumn 2013

Park, Catherine

• Who are today’s internal communicators? Spring 2010

Parker, Fi

• Calder Communication Services Limited and Sandford Tech Limited Winter 2024

Parker, Velma

• The relationship between ILS and technical communication Summer 2004

Parry, Claire

• Tekom 2015 Spring 2016

Parsons Clarke, Victoria

• MadCap Flare 2021 r2 Review Autumn 2021

Patel, Farhad

• Amplifying content with augmented reality Spring 2016

Paver, Ken

• Press red button / Don’t press red button Spring 2007

Peacock, Matt

• Calder Communication Services Limited and Sandford Tech Limited Winter 2024

Pearson, Chris

• Process mapping Spring 2004
• Process mapping Summer 2004
• Process mapping Autumn 2004
• PDF: cutting costs not corners Spring 2005

Peck, Alison

• Member profile – Alison Peck Autumn 2006
• The ISTC exhibits in Associations World at tcworld Winter 2009
• The UK Technical Communication Awards Winter 2011
• The ISTC at tcworld Winter 2011
• Professional Development and Recognition Summer 2012
• Brilliant InDesign CS5 by Steve Johnson Autumn 2012
• Real World Adobe InDesign CS5 by Olav Martin Kvern, David Blatner and Bob Bringhurst Autumn 2012
• CPD: why bother? Spring 2013
• What’s all the fuss about? Summer 2013 special supplement
• UA Europe 2013 Autumn 2013
• Your professional development matters Autumn 2013
• Online Education 2.0: Evolving, Adapting and Reinventing Online Technical Communication edited by Kelli Cargile Cook and Keith Grant-Davie Autumn 2013
• A learning journey Autumn 2014
• President’s view Winter 2014
• President’s view Spring 2015
• The value of technical communication Spring 2015 special supplement
• President’s view Summer 2015
• President’s view Autumn 2015
• From newbie to retiree Autumn 2015
• President’s view Winter 2015
• President’s view Spring 2016
• President’s view Summer 2016
• President’s view Autumn 2016
• Inspirational scientific communication Autumn 2016 special supplement
• President’s view Winter 2016
• President’s view Spring 2017
• President’s view Summer 2017
• Snapshot of the ISTC Survey 2017 Summer 2017
• President’s view Autumn 2017
• Current Practices and Trends in Technical and Professional Communication. Edited by Stephen Crabbe. Autumn 2018
• Information Design Summer School 2018 Winter 2018
• ISTC survey 2019 Autumn 2019
• PerfectIt 4 – product review Autumn 2019
• ISTC survey 2020 Summer 2020
• Brilliant Presentation: What the best presenters know, do and say by Richard Hall Spring 2021
• Horace Hockley Award Winter 2021
• ISTC Survey 2022 Summer 2022
• ISTC Survey 2023 Autumn 2023

Peck, Andrew

• Getting on the wagon Winter 2012
• People of the .doc Spring 2013
• The infinite monkeys approach Summer 2013
• Who’d be a Subject Matter Expert? Autumn 2013
• Marking your territory Winter 2013
• Baby see, baby do Spring 2014
• Content strategy. Connecting the dots between business, brand and benefits by Rahel Anne Bailie and Noz Urbina Spring 2014
• Life, death and the user experience Summer 2014
• Crystal clear – books by David Crystal Autumn 2014
• Back to school Autumn 2014
• The myth of intuition Winter 2014
• Staying healthy Spring 2015
• Second-order reflection Summer 2015
• Persuasive Copywriting: Using Psychology to Influence, Engage and Sell by Andy Maslen Autumn 2015
• Information Security Management Principles by Andy Taylor (editor), David Alexander, Amanda Finch and David Sutton Winter 2018

Pehrson, Paul

• Ten reasons to love Flare 10 Spring 2014

Perlin, Neil

• MadCap Flare goes mobile Summer 2010
• Creating mobile apps without coding Spring 2012
• The MadCap column Winter 2012
• Introduction to RoboHelp 10 mobile Summer 2013
• Challenges in multichannel publishing Winter 2013
• The landscape changes…again Spring 2014
• Responsive design Summer 2014
• How mobile is changing our industry Summer 2016
• Welcome to MadCap Central Spring 2017
• Is Information 4.0 the future? Winter 2017
• Information 4.0: technologies and issues Summer 2018
• Word processing through the ages Autumn 2018 special supplement
• “RoboCop” and “HLMT” redux? Winter 2018
• Information 4.0 tools – a first cut Summer 2019
• Information 4.0 tools – comments Autumn 2019

Phelps, Albert

• Discussing my career in the context of Artificial Intelligence Autumn 2024

Phillips, Jen

• Proofreading for fiction Spring 2021

Pickering, Andrew

• A concurrent engineering environment Winter 2013

Pierce, Matthew

• Speaking visually Winter 2011 special supplement
• Improving visuals for non-designers Summer 2013
• Best practices for screen video Spring 2014
• Video for technical communicators Winter 2014

Pineger, Richard

• How does your garden grow Autumn 2008

Plant, Michael

• Independent Authors SIG Spring 2004
• Independent Authors SIG Summer 2004
• Independent Authors SIG Autumn 2004
• Independent Authors SIG Winter 2004
• Independent Authors SIG Spring 2005
• Independent Authors SIG Summer 2005

Pollini, Nancy

• Holistic translation planning Summer 2019

Postle, Sandra

• More than user assistance Spring 2005

Poston, Mark

• Acrobat 7 under the microscope Spring 2005

Potts, Rachel

• New area groups launched Summer 2007
• Area groups Winter 2008
• Using web analytics for documentation Spring 2009
• Focus group: member benefits Summer 2009
• Rachel Potts recalls a typically hectic day as head of tech comms at a software company Summer 2009
• Technical Communication UK 2010: 21-23 September, Oxfordshire Spring 2010
• Technical Communication UK 2010 Summer 2010
• ISTC Community update Winter 2010
• Technical Communication UK 2010 Winter 2010
• Communicating value: part 1 Summer 2012
• Communicating value: part 2 Spring 2013
• Docfacto improves software documentation Summer 2013
• Communicating value: part 3 Autumn 2013
• Helping organisations grow Spring 2015 special supplement
• Why the skill of writing well matters Autumn 2018 special supplement
• UK TC Merit Awards: How To Invest In Quality Winter 2022

Power, Sean

• Information development and ISO 27001 Summer 2019
• Raising relevant questions about Artificial Intelligence Autumn 2024

Prakash, Bharat

• Boost productivity to improve content quality Winter 2017
• Managing information in a fast-paced environment Spring 2018
• Single sourcing through the use of conditional tags Summer 2018
• Creating engaging content using rich media Winter 2018

Prashant, Nidhi

• Creating engaging and well-structured training content Summer 2024

Pratt, Ellis

• The death of the technical author? Summer 2004
• Benchmarks for high performance Spring 2009
• The emotion factor in user manuals Winter 2010
• Evolving technical communicators? Winter 2011
• The Lean user manual? Autumn 2012
• The Lean Startup – How Today’s Entrepreneurs Use Continuous Innovation to Create Radically Successful Businesses by Eric Ries Autumn 2012
• Learning from historical fighting manuals Summer 2013
• You say “tekom”, I say “tcworld” Winter 2013
• Where are the technical communicators? Autumn 2014
• What’s happening to the ISTC’s marketing? Winter 2014
• Creating videos: tips and tricks Spring 2015
• Can we quit QWERTY? Autumn 2015
• LavaCon Europe Conference 2016 Autumn 2016
• Podcasts on technical communication Autumn 2017
• Write2Users Conference 2017 Winter 2017
• What does the future hold? Summer 2018
• Same wine, different label? Autumn 2018 special supplement
• Moving classroom training online Autumn 2020

Premjit, Ashleen

• Ashleen Premjit describes her career so far Summer 2013

Prendergast, John

• Avoiding errors in lists and series Summer 2017

Price, Lynne

• Typesetting large tagging schemes Winter 2008

Priestley, Sandra

• Interview with Sandra Priestley Winter 2010
• Choosing the right solution Winter 2012

Prince, Adrian

• Reflecting on my career Autumn 2024

R Mehra, Jyotika

• 6 Cs of technical documentation Summer 2020

Radymiak, Gosia

• soap! 2014 Autumn 2014

Raheja, Dhruv

• Regulatory approval for life sciences Autumn 2010

Randall, Philip

• Comparing the comparison tools Spring 2004
• Preparing winning images for websites Summer 2004

Ranken, Margaret

• Co-operating freelances Winter 2012

Rashid, Salman

• ClearBank create an information product from scratch Winter 2019

Rasky, Don

• Avoiding casualties in content delivery Winter 2012

Reckless, Alex

• Effective Terminology Management Autumn 2008

Redmond, Sean

• Copyright FAQs Summer 2008
• Moral rights Autumn 2008
• Trade marks Winter 2008

Reeves, Alison

• The Mangling and Manipulating of the English Language By John Humphrys Autumn 2005
• 10 Golden rules for bid writing Autumn 2011
• Perfect your editing with PerfectIt Autumn 2015
• New Hart’s Rules – The Oxford Style Guide. Editor in Chief: Anne Waddingham Summer 2016
• How to write a winning proposal Autumn 2016
• Current Practices and Trends in Technical and Professional Communication. Edited by Stephen Crabbe. Autumn 2018

Regehly, Carsten

• SideKick: every author’s assistant Autumn 2014

Reid, Noel

• Document Design Conference 2004 Summer 2004

Reis, Karla

• Increasing user assistance visibility Winter 2018

Renehan, Paul

• 40 years of technology at work Autumn 2008

Ressaire, Toni

• The e-book explosion Autumn 2014
• Virtual user engagement Spring 2015
• Contextualisation and molecular content Summer 2017
• Horace Hockley Award 2018: Toni Byrd-Ressaire Winter 2018
• Are the bots taking over user assistance? Spring 2019
• Content modelling for conversation design Summer 2020

Revington, John

• Who edits the editors? Summer 2011
• John Revington ponders the balance between day reality and day dream Autumn 2011
• Eighteen principles for using graphics Winter 2011
• Developing a set of graphics standards Summer 2013
• Universal Principles of Design: 125 ways to enhance usability, influence, perception, increase appeal, make better design decisions, and teach through design by William Lidwell, Kritina Holden and Jill Butler Summer 2013
• The Essentials of Technical Communication by Elizabeth Tebeaux and Sam Dragga Spring 2019

Rhodes, Jacquie

• EB.Now! Review Autumn 2011

Riback, Robin

• Exploring Writing Styles Winter 2024
• Assessing our relationship with AI Autumn 2025

Richards, Keith

• Time to manage projects dynamically!! Autumn 2013
• Tenants of the DSDM framework… Winter 2013

Richardson, Miles

• Assembly instructions to DIY for Spring 2004
• Cognition and diagrams Summer 2004

Rickaby, Steve

• Taking FrameMaker a little further Spring 2006
• Mastering master pages: part 1 of 2 Summer 2006
• Mastering master pages: part 2 of 2 Autumn 2006
• Composite documents in FrameMaker Winter 2006
• First steps in structure: an overview Spring 2007
• First steps in structure: EDDs Summer 2007
• First steps in structure: rules Autumn 2007
• First steps in structure: elements Winter 2007
• First steps in structure: wrapping up Spring 2008
• FrameMaker 7: The Complete Reference by Sarah S O’Keefe and Sheila A Loring Summer 2008
• Locking down document design Autumn 2008
• Steve Rickaby describes a typical day in the late summer of 2008 Spring 2009
• Pushing FrameMaker: a case study Winter 2011

Rigby, Sue

• Creating graphics with localisation in mind Summer 2010

Risku, Hanna

• Pan-European technical communication Winter 2005

Robert, Julien

• SCENARI publishing chains Winter 2014

Robins, Linda

• The Economics of Technical Documentation By A J Marlow Summer 2005
• Mapping the meanderings of your mind Winter 2005
• In this issue, we meet Linda Robins, one of our book review managers and newly co-opted Council member Spring 2006
• David Pogue and the missing manuals Summer 2006
• Freeing your writing from bias Autumn 2006
• Port Out, Starboard Home: The Fascinating Stories We Tell About the words We Use by Michael Quinion Summer 2007
• Book reviews Winter 2008
• Membership Winter 2008
• Mentoring scheme opened to Junior members Spring 2010
• Communicator: the proofreading process Spring 2012
• Mentoring scheme for Junior members Summer 2012
• Financial Times Guide to Business Writing by Ian Atkinson Spring 2013
• Writing that Works by Kenneth Roman and Joel Raphaelson Spring 2013
• Scapple: making notes Spring 2015
• Membership Group: behind the scenes Autumn 2016
• Membership Group: the benefits of membership Spring 2017
• The Product is Docs. Writing technical documentation in a product development group. By Christopher Gales and the Splunk Documentation Team Spring 2018
• Book review reflections Autumn 2018
• As time goes by Autumn 2018 special supplement
• Mike Austin Award 2018: Linda Robins Winter 2018
• How to Write Effective Business English by Fiona Talbot Autumn 2019
• UK Technical Communication Awards 2020 Spring 2020
• UK Technical Communication Awards 2020 Summer 2020
• Effective onscreen editing: New tools for an old profession. By Geoff Hart. Autumn 2020
• President’s view Winter 2020
• TCUK Metro 2020 Winter 2020
• UK Technical Communication Awards 2020 Winners Winter 2020
• President’s view Spring 2021
• UKTC Awards 2021 Spring 2021
• President’s view Summer 2021
• TCUK Metro Online 2021 Summer 2021
• UKTC Awards 2021 Summer 2021
• President’s view Autumn 2021
• President’s view Winter 2021
• ISTC awards: UK Technical Communication Awards Winter 2021
• President’s view Spring 2022
• President’s view Summer 2022
• Agile Documentation Summer 2022
• President’s view Autumn 2022
• London Tech Week & SOAP (Event Reviews) Autumn 2022
• President’s view Winter 2022
• UK TC Awards 2022 Winners Winter 2022
• ISTC news: President Spring 2023
• President’s view Summer 2023
• President’s view Autumn 2023
• President’s view Winter 2023
• President’s view Spring 2024
• Writing is Designing: words and the user experience by Michael J Metts and Andy Welfle Spring 2024
• President’s view Summer 2024
• President’s view Autumn 2024
• President’s view Winter 2024

Robinson, Mike

• Seconds out…sprint one Spring 2014

Robson, Nick

• Ten top editing tips Spring 2004
• Forming plurals in English Summer 2004
• Grammar: a minimalist approach Autumn 2004
• A testing time Winter 2004
• Writing instructions for software users Winter 2004
• Writing instructions for software users Spring 2005
• Ground rules for graphics Summer 2005
• Laying it on the line Autumn 2005
• From us to the US Winter 2005
• Member profile – Nick Robson Summer 2007
• A capital idea Summer 2008
• Mike Austin Award 2013: Tony Eyre and Nick Robson Winter 2013
• Ground rules for graphics in 2005 Spring 2016
• How I fought the elements and lost / contracting in 1988 Summer 2018

Rodgers, John

• Choosing the right tools Summer 2004

Rollinson, Jean

• The right word: A to C Summer 2007
• The right word: D to L Autumn 2007
• The right word: M to S Winter 2007
• The right word: A to Z Spring 2008
• Using commas to avoid ambiguity Autumn 2008
• Hyphens, en and em rules Winter 2008
• Problems of quantity Spring 2009
• Developing a Style Guide Summer 2009
• Verbs: Singular and Plural Autumn 2009
• Prepositions: onto/on and into/in Winter 2009
• Technical Communication: English Skills for Engineers Paperback by Meenakshi Raman and Sangeeta Sharma Spring 2010
• Using the active and passive voices Summer 2010
• Split infinitives Autumn 2010
• Common grammatical errors Winter 2010
• Conversation and Community by Anne Gentle Winter 2010
• Socialnomics by Erik Qualman Winter 2010
• Prepositions Summer 2011
• Grammar terms Autumn 2011
• Grammar books Winter 2011
• UK to US English Spring 2012
• Thinking of editing some work? Summer 2012
• Just My Type – A book about fonts by Simon Garfield Summer 2012
• Language Autumn 2012
• Ambiguity Winter 2012
• Metaphors and similes Spring 2013
• What should our job entail? Summer 2013
• Unnecessary words Autumn 2013
• Spot the errors Winter 2013
• Spot the errors: part 2 Spring 2014
• Marketing skills workshop Summer 2014
• Abbreviations Summer 2014
• Shall and will: is it worth preserving the distinction? Autumn 2014
• A common language Winter 2014
• Are we getting lazy Spring 2015
• Prescriptive vs descriptive grammarians Summer 2015
• How far should we go? Autumn 2015
• TLAs; or sometimes FLAs — what do you do? Winter 2015
• What’s in a name? Spring 2016
• Singular and plural revisited Summer 2016
• Evolving language Autumn 2016
• Writing for Science Journals: Tips, Tricks and a Learning Plan by Geoff Hart Autumn 2016
• Alphabetical by Michael Rosen Winter 2016
• Stocking fillers Winter 2016
• Continuous tense Spring 2017
• How should we use ‘new’ words? Autumn 2017
• Making a dash for it Winter 2017
• Formal language Summer 2018
• Current Practices and Trends in Technical and Professional Communication. Edited by Stephen Crabbe. Autumn 2018
• Who/that and other annoyances Autumn 2018
• Creating brochures in WordPerfect Autumn 2018 special supplement
• More on American English Spring 2019
• Acronym/abbreviation confusion Summer 2019
• Disappeared words Autumn 2019
• Thinking of presenting at TCUK? Winter 2019
• Synonyms Winter 2019
• Full stop for the Apostrophe Protection Society Spring 2020
• Perspective and tense Summer 2020
• Language lessons Autumn 2020
• A picture tells a 1000 words… Winter 2020
• The rise of English Spring 2021
• Trends in English Summer 2021
• Diversity in Language Autumn 2021
• What is grammar? Winter 2021
• Effective communication Summer 2022
• How to edit Autumn 2022
• Mike Austin Award 2022: Jean Rollinson Winter 2022
• Confusion and ambiguity Winter 2022
• Restrictive and non-restrictive relative clauses Spring 2023
• Quotation marks: where and when Winter 2023
• While or whilst? Autumn 2023
• UK and US English – similarities and differences Spring 2024
• Notices: tips and notes; cautions and warnings Autumn 2024
• Magic word order Winter 2024
• Gerunds: what are they and why to avoid them (or not) Spring 2025
• Consistency Summer 2025
• Common usage Autumn 2025

Rose, Jessica

• Write the Docs EU Summer 2014

Rowe, Ed

• How can you help your copyeditor? Autumn 2006

Roy, Namita

• Service Now: Now Assist Winter 2024

Rudh, Gillis

• Can structure save the day? Spring 2006

Rush, Adrian

• Group activities: regional and virtual Spring 2005
• INTECOM Autumn 2005

Ryan, Lorcan

• Online survey with professional authors Autumn 2011
• Global authoring resources Spring 2012
• Global diversity and localisation issues Summer 2012
• Global authoring techniques Autumn 2012

Safar, Libor

• Current trends in quality assessment Autumn 2009
• Authoring/Translation in the Life Sciences Spring 2010
• Multilingual technologies Autumn 2017

Sales, Hazel

• What makes a proposal persuasive? Winter 2007

Salice, Luca

• Using interpreters to negotiate Spring 2005

Samuels, Jacquie

• Solving the content paradox: less is more Spring 2017

Sander, Mattias

• Become more productive and motivated Summer 2016

Sangster, Allison

• This project is big enough for both of us! Winter 2012

Sanyo, Adam

• Learning DITA in three easy steps Winter 2014

Schengili-Roberts, Keith

• The growth of DITA in the UK Spring 2017

Schiavon, Diego

• Downsides of social media Spring 2013
• A new tool in technical communication Autumn 2013

Schmidt, Arno

• Ottobock relies on SCHEMA Winter 2012

Schofield, Jane

• Review of Author-it 5 Spring 2008

Schriver, Karen

• Horace Hockley Award 2017: Karen Schriver Winter 2017

Schröder, Adrian

• Miele puts its trust in SCHEMA Spring 2018

Schubert, Thomas

• Stairway to the future Autumn 2018

Scott-Norton, Robert

• Beyond the comfort zone Spring 2013
• Online groups Spring 2015
• Online groups Summer 2015
• Online groups Autumn 2015
• Online groups Winter 2015
• Online groups Spring 2016
• Online groups Summer 2016
• Robert Scott-Norton describes his day… Summer 2016
• Online groups Autumn 2016
• Online groups Spring 2018
• What is content design? Autumn 2019
• Playing nicely with the wider team Winter 2019
• Does Content First matter? Spring 2020
• Designing with the right terminology Summer 2020
• Running a customer journey workshop Autumn 2020
• Content design at Sage Winter 2020

Seaton, Anthony

• Can StyleWriter polish your prose? Spring 2005
• Programming languages Autumn 2005
• A matter of orientation Winter 2005
• Eats, Shoots & Leaves By Lynne Truss Winter 2005
• Programming: the wheel of fortune Spring 2006

Self, Tony

• Beyond Software Manuals and Online Help: Interactive Help Spring 1999
• You can have any colour Spring 2012
• Choosing the right path Autumn 2013

Sexstone, Rob

• Challenges and opportunities in localisation Winter 2010
• Translation server technology part 1: XTM Spring 2011
• Machine translation and user assistance Summer 2011
• Localising eLearning – an overview Autumn 2011
• Why internationalisation is an opportunity Winter 2011

Sexton, Gene

• 90 years of aircraft history Autumn 2007

SfEP

• What does a copyeditor do? Spring 2006
• What does a proofreader do? Summer 2006

Sharman, Ann

• Optimising your display fonts Spring 2013
• Information Design summer school Winter 2016

Sharp, Catherine

• Discussion Group Spring 2006
• Discussion Group Summer 2006
• Discussion Group Autumn 2006
• Discussion Group Winter 2006
• Discussion Group Spring 2007
• Discussion Group Summer 2007
• Discussion Group Autumn 2007
• Discussion Group Winter 2007

Sharvill, Victoria

• Localisation and website design Winter 2015

Shaw, Rowan

• Recruiting the right technical communicator Spring 2013

Shepherd, Clive

• The changing role of digital learning content Autumn 2011

Simpson, Bethany

• IBM® z/OS® Container Platform (zOSCP) Winter 2024

Singer, Warren

• A framework for organisational structure Autumn 2007
• Managing the review cycle Spring 2008
• Technical Communication in Cambridge Summer 2008
• Critical incident communications Autumn 2008
• Documenting data centre migrations Spring 2009
• Integrated Training Materials Summer 2009
• Fostering good team dynamics Winter 2009
• Disclaimers in technical documents Summer 2010
• Truthtelling in customer communications Summer 2010
• Real-life dilemmas Autumn 2010
• Real-life dilemmas Winter 2010
• Real-life dilemmas Spring 2011
• Real-life dilemmas Summer 2011
• Real-life dilemmas Autumn 2011
• Real-life dilemmas Winter 2011
• Real-life dilemmas Spring 2012
• Real-life dilemmas Summer 2012
• Digital asset management systems Autumn 2012
• Real-life dilemmas Autumn 2012
• Copyright law and technical communications Winter 2012
• Real-life dilemmas Winter 2012
• Real-life dilemmas Spring 2013
• Contributions wanted for the Dilemmas column Summer 2013
• Real-life dilemmas Summer 2013
• Negotiating Cultural Encounters: Narrating Intercultural Engineering and Technical Communication by Han Yu and Gerald Savage Summer 2013
• Working as a freelancer Autumn 2013
• Real-life dilemmas Autumn 2013
• Real-life dilemmas Winter 2013
• Real-life dilemmas Spring 2014
• Real-life responses Spring 2014
• Real-life dilemmas Summer 2014
• Real-life responses Summer 2014
• Real-life dilemmas: Tim Autumn 2014
• Real-life responses: Maria Autumn 2014
• Real-life dilemmas: how long should you wait? Winter 2014
• Real-life responses: progression to management Winter 2014
• Legal Issues in Global Contexts, Perspectives on Technical Communication in an International Age edited by Kirk St.Amant and Martine Courant Rife Winter 2014
• Real-life dilemmas: become a whistleblower? Spring 2015
• Real-life responses: how long should you wait? Spring 2015
• Real-life dilemmas: when are you too old to work Summer 2015
• Real-life responses: become a whistleblower? Summer 2015
• Working remotely Autumn 2015
• An introduction to robotics Autumn 2015
• Real-life dilemmas: constructive feedback Autumn 2015
• Real-life responses: when are you too old to work? Autumn 2015
• The technical in technical communication Winter 2015
• An introduction to networks Winter 2015
• Real-life dilemmas: starting out Winter 2015
• Real-life responses: constructive feedback Winter 2015
• Green Technology Spring 2016
• Real-life dilemmas: getting paid Spring 2016
• Real-life responses: constructive feedback Spring 2016
• Real-life dilemmas: facts and figures Summer 2016
• Real-life responses: getting paid Summer 2016
• Real-life dilemmas: career progression Autumn 2016
• Real-life responses: facts and figures Autumn 2016
• An introduction to nanotechnology Winter 2016
• Real-life dilemmas: what makes a good manager? Winter 2016
• Real-life responses: career choices Winter 2016
• Real-life dilemmas: Yes, I can do that! Spring 2017
• Real-life responses: what makes a good manager? Spring 2017
• Real-life dilemmas: project out of control Summer 2017
• Real-life responses: Yes, I can do that! Summer 2017
• Real-life dilemmas: attention to detail Autumn 2017
• Real-life responses: project out of control Autumn 2017
• Real-life dilemmas: culture conflict Winter 2017
• Real-life responses: attention to detail Winter 2017
• Real-life dilemmas: the apprentices Spring 2018
• Real-life responses: culture conflict Spring 2018
• Real-life dilemmas: the gender pay-gap Summer 2018
• Real-life responses: the apprentices Summer 2018
• From hardcopy to modem to the cloud Autumn 2018 special supplement
• Real-life dilemmas: recruiting for soft skills Winter 2018
• Real-life responses: the gender pay gap Winter 2018
• Real-life dilemmas: going freelancing Spring 2019
• Real-life responses: recruiting for soft skills Spring 2019
• Signs, Genres and Communities in Technical Communication by M. Jimmie Killingworth and Michael K Gilbertson Summer 2019
• Real-life dilemmas: changing developer mindsets Summer 2019
• Real-life responses: going freelance Summer 2019
• Real-life dilemmas: surviving slow times Autumn 2019
• Real-life responses: changing developer mindsets Autumn 2019
• Introduction to mobile networks Winter 2019
• Part 1: Overview of mobile technology Winter 2019
• Real-life dilemmas: how to be a manager Winter 2019
• Real-life responses: surviving slow times Winter 2019
• Part 2: Overview of mobile technology Spring 2020
• Real-life dilemmas: the implications of IR35 Spring 2020
• Real-life responses: how to be a manager Spring 2020
• IR35 off-payroll rules Summer 2020
• Real-life dilemmas: Coronavirus (COVID-19) Summer 2020
• Real-life responses: the implications of IR35 Summer 2020
• Oxford Guide to Plain English: Fifth Edition Summer 2020
• Principles of eLearning Autumn 2020
• An introduction to Storyline Articulate Autumn 2020
• Real-life dilemmas: Working from home during lockdown Autumn 2020
• Real-life responses: Coronavirus (COVID-19) Autumn 2020
• Real-life dilemmas: professional development Winter 2020
• Real-life responses: working from home during lockdown Winter 2020
• Continuous Professional Development (CPD) Spring 2021
• How to write a glossary? Spring 2021
• Real-life dilemmas: resources for technical communicators Spring 2021
• Real-life responses: professional development Spring 2021
• The Ultimate Guide to Business Writing by Julian Maynard-Smith Summer 2021
• Real-life dilemmas Autumn 2021
• The Chicago Manual of Style for PerfectIt Winter 2021
• Including Diagrams in Technical Documentation Winter 2021
• Real-life dilemmas Winter 2021
• Information Architecture: taxonomies, ontologies and metadata Spring 2022
• Real-life dilemmas Spring 2022
• Producing API Documentation Summer 2022
• Real-life dilemmas Summer 2022
• Applying for your next job Autumn 2022
• Document360 review Autumn 2022
• Real-life dilemmas Autumn 2022
• Real-life dilemmas Winter 2022
• Real-life dilemmas Spring 2023
• Real-life dilemmas Summer 2023
• Reviewing the new add-on for Document360 Autumn 2023
• My perspectives of our 2023 ISTC conference Winter 2023
• Real-life dilemmas Winter 2023
• Real-life dilemmas Autumn 2023
• Real-life dilemmas Spring 2024
• Real-life dilemmas Summer 2024
• Exploring the use of AI in technical documentation teams Autumn 2024
• Real-life dilemmas Autumn 2024
• Real-life dilemmas Winter 2024
• Real-life dilemmas Spring 2025
• Sharing my thoughts Summer 2025
• Real-life dilemmas Summer 2025
• Using this software productively Autumn 2025
• Real-life dilemmas Autumn 2025

Singh, Manminder

• More dynamic more personalised Spring 2016

Singleton, Meredith

• Aligning academic and work practices Winter 2016

Sipilä, Terhi

• TCeurope Colloquium 2010 Summer 2010

Smith, Jack

• Who is Jack Smith? Spring 2019

Smith, Roger

• At the cutting edge Spring 2008

Smith, Terry

• Conditional text strategies Spring 2009

Smith, Tom

• Quality not quantity Autumn 2010

Soares, Virginia

• Tips for search engine optimisation Winter 2020
• A strong web presence Summer 2021

Sorofman, Jake

• Ripe for reinvention Summer 2008
• A better quality of conversation Autumn 2008

Spencer, Peggy

• Documentation that the Doctor ordered Winter 2011

Spicer, David

• Deaf awareness for Communicators Winter 2009

Spore, Melissa

• Designing persuasive tables and charts Summer 2005

Sridharan, Sneha

• Tips to maintain a good rapport with your SMEs Spring 2022
• Never Eat Alone: And Other Secrets to Success, One Relationship at a Time by Keith Ferrazzi Summer 2023

Stander, Julian

• Sentiments, surnames and so long EU Autumn 2016 special supplement

Staples, Heidi

• Retention by Design Autumn 2022
• Gamification Winter 2022
• Memoir of a collaboration Summer 2023
• How playing around is saving the world Summer 2024

Stevens, Bill

• European Online Help Conference 2007 Spring 2008

Stevens, Laura

• UK TC Merit Awards: GOV.UK Incident reports Winter 2022

Stevens, Margaret

• 2000 years of botanical illustration Summer 2005

Stevenson, James

• Transformation or leap of faith? Spring 2014

Stitchbury, Jo

• The Kedro team at QuantumBlack Labs, a McKinsey company Winter 2023
• Killer ChatGPT Prompts: Harness the Power of AI for Success and Profit by Guy Hart-Davis Autumn 2024

Stokes, Phil

• Scrivener: write the way you think Summer 2011
• Trends in Technical Communication – Rethinking Help edited by Ellis Pratt Autumn 2011
• Home alone: the joys and distractions of being wired for work Winter 2011
• Camtasia for Mac 2 Summer 2012

Sturgess, Louise

• It’s all in the staff handbook Spring 2008

Suau, Joanna

• Accessibility in online documentation Winter 2018
• Support, customer experience and docs Autumn 2020

Suojanen, Tytti

• TCeurope Award 2015: Building tech comms training from scratch Autumn 2015

Swaine, Mark

• Mark Swaine explains the role of porridge in the life of a tech comms manager Spring 2010
• Have you heard about the ISTC mentoring scheme? Summer 2020
• An insight into the ISTC Mentoring scheme Autumn 2020

Szöllössi, Andrea

• 10′ types of people in this world Autumn 2020

Tae, Eui-Seong

• Explaining design engineering Spring 2025

Tamblyn, Mark

• Delivering a new website Winter 2009

Tanner, Kayleigh

• The rise of multi-device learning Summer 2014
• Laying the foundations for change Autumn 2014
• How to create personalised learning Summer 2015
• Five benefits of gaming for businesses Autumn 2015

Tate, Rosie

• 5 ways English has changed since 2000 Summer 2023
• Taking simplicity into account Summer 2024

Tayler, Fiona

• A brave new (DITA) world Winter 2013
• Engaging with customers Winter 2014
• Engaging with customers: part 2 Spring 2015
• Engaging with customers: part 3 Summer 2015

Team, Editorial

• Training and Development Summer 2025

Teinaki, Vicky

• Woman at Work: Margaret Calvert and the enduring power of legible typography. Winter 2021

Tel, Maartje

• FTI conference 29-30 March 2017, Göteborg, Sweden Summer 2017

Temnikova, Irina

• Improving emergency instructions Winter 2012

Thomas, Lindsey

• Pursuits of the unsuspecting Polymath Winter 2018

Thompson, Steve

• Low-maintenance documentation techniques Summer 2012
• Why waste words? Autumn 2012
• FAQs for reviewers of manuals Summer 2015

Thomson, Sarah

• Writing content in an agile world Summer 2019
• A day in the life of a content designer Autumn 2019

Tkaczyk, Agnieszka

• soap! 2014 Autumn 2014

Tonge, Nick

• How we made our skills go further Winter 2013

Towers, Richard

• UK TC Merit Awards: GOV.UK Incident reports Winter 2022

Truman, Dave

• Foglight Technical Communications wins an award Winter 2012

Truscott, Richard

• Using colour wisely Spring 2005
• Using colour wisely Summer 2005
• Practical single sourcing Winter 2005
• David Pogue and the missing manuals Summer 2006
• Local area groups Autumn 2010
• Developing a documentation strategy Autumn 2010
• Explanation by Pattern Spring 2011
• Harry Beck’s underground map Summer 2011
• Developing a documentation strategy Autumn 2012
• Area groups get going Winter 2012
• How things were Autumn 2013

Turk, Glyn

• Which working style is right for me? Winter 2016

Turnbull, Greg

• Technical Communication skills Winter 2009
• Indexing: an overview Summer 2012

Turner, Alison

• Five Steps to MadCap Flare – Update for Flare version 8 by Lorraine Kupka Autumn 2012

Tushar Rai, Venkata Bala, Subrahmanyam Isukapalli, Shirley Ask, Tushar

• Service Now: Now Assist Winter 2024

Unwalla, Mike

• Member profile – Mike Unwalla Summer 2004
• AECMA Simplified English Winter 2004
• Group activities: regional and virtual Spring 2005
• Independent Authors SIG Autumn 2005
• Independent Authors SIG Winter 2005
• TCANZ Conference Winter 2005
• Independent Authors SIG Spring 2006
• LaTeX: an introduction Spring 2006
• Independent Authors SIG Summer 2006
• Independent Authors SIG Autumn 2006
• Independent Authors SIG Winter 2006
• Independent Authors SIG Spring 2007
• Independent Authors SIG Summer 2007
• Independent Authors SIG Autumn 2007
• Independent Authors SIG Spring 2008
• Online groups Summer 2008
• Online groups Autumn 2008
• Online groups Winter 2008
• Mike Unwalla describes a day spent on developing business for the future Winter 2008
• Online groups Spring 2009
• Online groups Summer 2009
• Online groups Autumn 2009
• The Global English Style Guide by John R Kohl Autumn 2009
• Online groups Winter 2009
• Online groups Spring 2010
• Online groups Summer 2010
• Online groups Autumn 2010
• Globish the world over by Jean-Paul Nerrière and David Hon Autumn 2010
• Online groups Winter 2010
• Online groups Spring 2011
• Online groups Summer 2011
• Online groups Autumn 2011
• Online groups Winter 2011
• Online groups Spring 2012
• Online groups Summer 2012
• Online groups Autumn 2012
• Online groups Winter 2012
• Online groups Spring 2013
• Online groups Summer 2013
• Online groups Autumn 2013
• Online groups Winter 2013
• Online groups Spring 2014
• Developing a term checker Spring 2014
• Online groups Summer 2014
• Online groups Autumn 2014
• Online groups Winter 2014
• Text simplification for shipping procedures Winter 2015
• Controlled English: what is it about? Winter 2017
• Plain English is good but is not always sufficient Summer 2018
• Typical guidelines for controlled English Autumn 2018
• TCUK 2018: a CPD reflective record Winter 2018
• Some limits of controlled English Winter 2018
• Software analysis of controlled English Spring 2019
• STE is good English Summer 2019

Urbina, Noz

• DITA and S1000D: cousins compared Summer 2007
• Adobe Technical Communication Suite Winter 2007
• A super-role for technical communicators Spring 2010 special supplement
• Developing a content strategy Autumn 2010
• Congility 2011 redux – addressing content agility Autumn 2011
• Tomorrow’s help Spring 2012
• Surviving accelerating change Summer 2014
• Marcomm and techcomm integration Autumn 2017

Valdal Fourie, Kathryn

• Visual Communication Europe 2004 Winter 2004
• Plain Words Help author wins ISTC award Winter 2004
• Record results for Lloyd International Translations Winter 2004
• Cherryleaf provides lecturer for Coventry course Winter 2004
• Usability research supports using follow-ups in context Spring 2005
• Industry news Spring 2005
• Affiliate news Spring 2005
• As speculation over the future of RoboHelp continues, potential successors line up Summer 2005
• Affiliate news Summer 2005
• ISTC to launch new qualification Autumn 2005
• Affiliate news Autumn 2005
• Affiliate news Winter 2005
• Industry news Winter 2005
• National culture in website design Spring 2007
• InfoPlus+ Summer 2008

Valentine, James

• Built on air? Built on a rock! Spring 2014 special supplement

van Boening, Tammy

• Text insets and conditional text Autumn 2009

van der Meij, Hans

• Horace Hockley Award 2015: Dr Hans van der Meij Spring 2016
• Best Conceptual Communication Winter 2016

van Mansom, Kees

• How information becomes knowledge Autumn 2007
• How knowledge becomes usable Winter 2007

VanArsdall, Eddie

• New depths in Help project analysis Autumn 2009
• Content strategist Eddie VanArsdall shares his typical day as managing editor of a US federal website Winter 2010
• Streamlining your workflow with Flare Spring 2011

Vanslette, James

• HelpServer 4.6 review Summer 2012

Various

• Jacks of all trades Spring 2004
• Reusability under the SCORM Summer 2004
• Join the RHF Mutineers Autumn 2004
• English Language Project II Winter 2004
• Coventry course still very much alive! Spring 2005
• City & Guilds senior awards: Licentiateship Summer 2005
• Distance learning at Limerick Autumn 2005
• Beyond City & Guilds 5360 Winter 2005
• Letters Spring 2006
• Letters Summer 2006
• Letters Autumn 2006
• Letters Winter 2006
• Letters Spring 2007
• Letters Summer 2007
• Affiliate news Summer 2007
• Letters Autumn 2007
• Masters courses in Technical Communication Autumn 2007
• Affiliate news Autumn 2007
• Letters Winter 2007
• Affiliate news Winter 2007
• Letters Spring 2008
• Affiliate news Spring 2008
• Letters Summer 2008
• Room 101 Summer 2008
• Affiliate news Summer 2008
• Letters Autumn 2008
• Affiliate news Autumn 2008
• Letters Winter 2008
• Affiliate news Winter 2008
• Letters Autumn 2010
• Local area groups Winter 2010
• Routes into technical communication Winter 2010
• Letters Spring 2011
• Letters Summer 2011
• Letters Autumn 2011
• Letters Winter 2011
• Letters Summer 2012
• Working from home Autumn 2013
• Letters from readers Summer 2016
• Letters from readers Autumn 2018
• Letters from readers Summer 2019
• Letters Autumn 2019
• Letters from readers Winter 2019
• Letters from readers Summer 2020
• Letters from readers Winter 2020
• Letters from readers Spring 2021
• Letters from readers Summer 2021
• Letters from readers Autumn 2021
• Letters from readers Winter 2021
• Letters from readers Spring 2022
• Letters from readers Summer 2022
• Letters from readers Autumn 2022
• Letters from readers Winter 2022
• ISTC news: Letters Spring 2023
• Letters from readers Summer 2023
• Letters from readers Autumn 2023
• Letters from readers Winter 2023
• Why did you come to TCUK23 Winter 2023
• Various photos taken at the event Winter 2023
• Letters from readers Spring 2024
• Sharing a list of terms that are relevant in the scientific arena Spring 2024
• Letters from readers Summer 2024
• Letters from readers Autumn 2024
• Letters from readers Winter 2024
• Diving deeper into this year’s results Winter 2024
• Letters from readers Spring 2025
• Letters from readers Summer 2025
• Letters from readers Autumn 2025

Vermeulen, Ferry

• Creating compliant manuals for the US Autumn 2016
• Creating compliant manuals for the EU Summer 2017
• EN IEC/IEEE 82079-1:2019 Winter 2020

Viljanen, Eeva

• TCeurope Colloquium 2011 in Brussels Autumn 2011
• Technical Communication UK 2011 Winter 2011

Villas-Boas, T.

• From the editor Autumn 2021
• From the editor Winter 2021
• TCUK Metro Online 2021 Winter 2021
• Communication flourishing through time Winter 2021
• From the editor Spring 2022
• Communicator: We Are All Ears Spring 2022
• From the editor Summer 2022
• Communicator: We Are All Ears Summer 2022
• But what is Developer Portal? Summer 2022
• From the editor Autumn 2022
• Communicator: We Are All Ears Autumn 2022
• London Tech Week & SOAP (Event Reviews) Autumn 2022
• From the editor Winter 2022
• Communicator: We Are All Ears Winter 2022
• Favourite Communicator Articles of 2022 Winter 2022
• TCUK Metro Online 2022 Winter 2022
• Makeen Energy’s Programme Training Documents Winter 2022
• ISTC news: Editorial Spring 2023
• The Art of Brainstorming by Phillip I. Snyder Spring 2023
• From the editor Summer 2023
• Communicator: We Are All Ears Summer 2023
• Do you collaborate productively? Summer 2023
• From the editor Autumn 2023
• From the editor Winter 2023
• What was TCUK23 about? Winter 2023
• From the editor Spring 2024
• Communicator: We Are All Ears Spring 2024
• Sharing the results of Communicator’s contest Spring 2024
• From the editor Summer 2024
• Communicator: We Are All Ears Summer 2024
• From the editor Autumn 2024
• Reviewing this year’s UX Brighton Autumn 2024
• Sharing resources of an online conference Autumn 2024
• From the editor Winter 2024
• Pick your favourite article from 2024 Winter 2024
• Sharing my experience with AI Winter 2024
• From the editor Spring 2025
• Communicator: We Are All Ears Spring 2025
• Ageism and Recruitment (2024 Winner) Spring 2025
• Sharing my experience of this online conference Spring 2025
• From the editor Summer 2025
• Communicator: We Are All Ears Summer 2025
• From the editor Autumn 2025

Voss, Tim

• Authoring for maximum reuse Winter 2006

Wagner, Emma

• How not to get lost in translation Autumn 2004

Wainwright, Rhonda

• Multimedia content rocks Winter 2007
• XML delivers the goods Spring 2008
• Full-circle XML Summer 2008

Wakeman, Lois

• Common mistakes in website design Autumn 2004
• A room with a view Spring 2005
• Lois Wakeman describes an actual day in her professional life: 7 February 2008 Summer 2008
• Cut and paste with scissors and glue Autumn 2018 special supplement
• Before #MeToo Spring 2019

Walker, CJ

• LavaCon Europe Conference 2016 Autumn 2016
• What’s happening with International? Winter 2016
• LavaCon Europe conference 2017 Autumn 2017
• My way of working Summer 2018
• Soft skills in the virtual workplace Summer 2020
• Falling Off The Ladder by Helen Hill Autumn 2022
• Mike Austin Award 2023: CJ Walker Winter 2023

Walker, Tina

• A room with a view Spring 2005

Wallace, Malcolm

• The value of dedicated technical communicators Spring 2015 special supplement

Waller, Rob

• Horace Hockley Award 2014: Rob Waller Winter 2014

Wallis, Paul

• Seeing a new bigger picture? Summer 2016
• Flow-motion: OBASHI and digital flow Spring 2017

Walsh, Bridget

• The Non-Designer’s Design Book by Robin Williams Summer 2011

Walsh, Claire

• Claire Walsh shares the structure of her home working day Summer 2020

Ward, Pete

• Stylistic subtleties in English Spring 2008

Ward, Russ

• The FDK: an introduction Summer 2008

Wardak, Tom

• Tech-comms as linguist Tetris Winter 2020

Warren, Derek

• Help blends community and security Autumn 2013

Watson, Kevin

• Revision, revision, revision Winter 2006
• Translating English into English Summer 2007

Watson, Léonie

• Digital accessibility Winter 2013

Watson, Margery

• INTECOM: a global service to technical communicators Winter 2004

Watson, Sophie

• Member profile – Sophie Watson Winter 2004
• Redesigning British Standards Autumn 2006
• Sophie Watson describes a day working with standards Winter 2013
• Home working with epilepsy Autumn 2022

Weber, Kai

• Getting ahead as a lone author Winter 2010
• DITA 101: Fundamentals of DITA for Authors and Managers by Ann Rockley, Steve Manning and Charles Manning, with Mark Lewis Spring 2011
• Kai Weber reports on a typical day where writing takes a backseat to collaboration and communications Spring 2011
• DITA Best Practices – A Roadmap for Writing, Editing, and Architecting in DITA by Laura Bellamy, Michelle Carey, and Jenifer Schlotfeldt Summer 2012
• Technical Communication UK 2012: Sweet or savoury? Winter 2012
• How German is it? Spring 2013
• You say “tekom”, I say “tcworld” Winter 2013
• Technical Communication UK 2013: Three “Grand Days Out” in Bristol Winter 2013

Webster, Kenny

• What does Outreach mean to the Science Museum? Autumn 2016 special supplement

Weller, Rob

• Talking about the Information Design Summer School Summer 2024

West, Michael

• Penspiration Spring 2008

Western, Chris

• The evolution of Arbortext APP Autumn 2010
• Advanced formatting with Arbortext Styler Winter 2011

Westfold, Andrew

• A brave new (DITA) world Winter 2013
• Writing in agile environments Spring 2015

Wetzel, Michael

• Control terminology or miss your train Autumn 2005

Whalley, Steve

• Beyond the Barricade Summer 2009
• Non-PC technical communication Winter 2009

White, Andy

• QAS cleans up at UKTC Awards Winter 2013

White, Bill

• IBM Redbooks Winter 2023

White, Brian

• Autodesk Inventor Series 9 Winter 2004

Wilkins, Darryl

• Fledgling author Darryl Wilkins reflects on his move into technical communication and the challenges presented by his current role Autumn 2009

Wilkinson, Brian

• Bringing 3D models to life Spring 2004
• At the cutting edge Spring 2008

Williams, Adrian

• Design to illustration: building bridges Spring 2008

Williams, Max

• Blinded by colour Autumn 2011

Willoughby, Cerys

• Developing user documentation Summer 2011
• More than words Winter 2011

Wilman, Andy

• Raymarine wins a UK TC Award 2018 Winter 2018

Wilson, Jo

• ISTC discussion group Summer 2004
• ISTC discussion group Autumn 2004
• ISTC discussion group Winter 2004
• ISTC discussion group Spring 2005
• ISTC discussion group Summer 2005
• ISTC discussion group Autumn 2005

Windebank, James

• The adventure begins Autumn 2009
• What kind of assistance do users need? Winter 2010

Witsmeer, Bert

• Turning photographs into illustrations Spring 2009

Woelk, Ben

• The introvert in the workplace Winter 2019

Wolfe, Thomas

• Talking about Tech Writing and Illustration Autumn 2024

Wood, Claire

• How to be a Technical Communicator Spring 2012
• Volunteering helps technical communication Spring 2013
• Technical communicators and throwers Spring 2015

Woodgate, Rob

• Best Procedural Communication Winter 2016

Woods, Rob

• Choosing the right solution Winter 2012

Wright, Christopher

• Prioritising your workload Autumn 2016
• The ‘right to disconnect’ from work Spring 2017

Wright, Craig

• Is your job affecting your health? Summer 2016
• MadCap Flare to Zendesk Spring 2017
• Paligo: structured content made easy? Summer 2017
• Team collaboration in Paligo Winter 2019
• Creating a knowledge base Autumn 2021
• The pros and cons of working as a freelance technical communicator Spring 2023

Wright, Iain

• Another route to an inclusive intranet Summer 2005
• Quality control for technical documentation by Andrew Marlow Spring 2006
• From newbie to retiree Autumn 2015
• Teleworking in 1994 Autumn 2015

Wright, Nick

• Designing a better readability formula Summer 2011

Young, John

• Education Winter 2005
• ISTC launches its new open learning course Summer 2006
• First exams for the ISTC Open Learning Course Autumn 2008

Zaichkina, Polina

• Codat Winter 2024
• First You Write A Sentence by Joe Moran. Autumn 2025

Zscheile, Frank

• A company-wide semantic network Autumn 2015

Zubova, Nadezhda

• Technical Illustration: A Complete Guide”: An Unexpected Compass for a Commercial Illustrator by Gerardus Blokdyk Summer 2025

Zydron, Andrzej

• Translation server technology part 1: XTM Spring 2011